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Big Mama's Maids

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About
I have been a mother/housekeeper for over 23 years! I grew up with the White Glove Queen of Clean as a child! I am a perfectionist and pay close attention to detail! I was raised in a family with a Grandfather who raised us to take Pride in our work, by always striving to go the extra mile! I love being able to provide my customers with a job done as trusted as they would provide for themselves, Worry Free! And in the process, I can also provide them with the gift of TIME! More time to spend with Family, Friends, and doing the things they Love!
Overview

Hired 96 times

9 employees

12 years in business

Business hours

Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm

Payment methods

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Top Pro status

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2016

Services offered
Space for cleaning

Garage

Basement

Attic

Cleaning type

Cleaning organizing

Junk removal

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.7

60 reviews

5

85%

4

8%

3

0%

2

2%

1

5%

Read reviews that mention:


pro avatar
Raelene P.

Mar 4, 2014

Hired on Thumbtack

Awesome work.. She came in and blew the job away! She cleaned two story's of my mom's house to help her get ready to move south out of the nasty winters of PA. I would highly recommend Big Mama's Cleaning Crew to everyone I know in Pittsburgh!
House Cleaning (One Time)
pro avatar
Steve F.

Jan 7, 2014

Hired on Thumbtack

I contracted Big Mama's Cleaning Crew (Nikki) to clean the ceiling in a retail computer location. The ceiling was made of rubberized fabric, so it was unique to deal with. The quality of the work was exceptional and communication met and exceeded our expectations. I would recommend BMCC for any job, residential or commercial. Very professional!!
Commercial Cleaning
pro avatar
Deb G.

Feb 28, 2014

Hired on Thumbtack

I'd never had any contacts in the New Kensington area to ask for referrals for house clezning services so when I searched online for maid services Big Mama cleaning services came highly rated in my searches. I made arrangements online- received email confirmations and did everything via Internet. I was hopeful that their services would work out. Much to my delight the owner and a staff person showed up on time and worked tirelessly until the job was done and charged me an outstanding price. This was for a residential cleaning when we closed out my mother-in-laws home after she moved out. Their services were outstanding. They were polite, energetic and extremely careful in our home. I am so thrilled with her services I'm going to use big mama for the cleaning of our new home we just purchased in the area. Throughout the day when they were working I had to be at our new home to supervise contractors. Nikki worked independent of me and needed NO SUPERVISION. When Nikki the owner was done she have me a hug. Wow. What a great experience. HIRE THESE WOMEN - they are great!!!!!!!! D. Gestner
House Cleaning (One Time)
pro avatar
Julie Y.

Jan 11, 2014

Hired on Thumbtack

Nikki did an excellent job cleaning my house! I was extremely pleased with her attention to detail. She is very flexible and easy to work with. I would highly recommend hiring this company for your housecleaning needs.
House Cleaning (One Time)
pro avatar
Heather R.

May 20, 2014

Hired on Thumbtack

Excellent ! Very detailed. I felt like I was living in a new house after she finished. Very easy to talk to and people friendly. Felt like I had known her for years, which is most important to me when letting someone you just met in your house. I will be using her again for regular cleanings!
House Cleaning (One Time)

FAQs

  • How did you get started doing this type of work?

    I got into my line of work after I lost my job! It was a job that I loved and dedicated my entire soul to! Then to suddenly be without work, with a family of 6 to provide for all alone, I knew at that moment that I would never again allow someone else to be responsible for my families "bread and butter"! I chose Housekeeping because there is no greater joy for me, than to give someone the chance to RELAX while some of the stressful weight of responsibility that they carry around all day...has been lifted, by someone they can TRUST, to get the job done RIGHT! What I do, not only provides them with a beautifully cleaned home, but with the gift of TIME, which is our most valuable commodity out there!

  • What advice would you give a customer looking to hire a provider in your area of work?

    When looking for a provider like myself, my best advice is to obtain references! Thoroughly view the companies website and/or Facebook page! You want to not only make sure their reference agree with a job well done, but you always want to make sure they are dedicated to showing up on time and dedicated to ongoing services in the future!

  • What questions should customers think through before talking to professionals about their project?

    When it comes to my profession, I wish my customers knew that there are Companies out there, like mine, who do genuinely care about them and their home and providing them with the most outstanding service possible. There are companies out there, like mine, who want a smile on your face when you walk through that door! People like me...who deliberately set out to impress them!

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