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Big Mama's Maids

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About
I have been a mother/housekeeper for over 23 years! I grew up with the White Glove Queen of Clean as a child! I am a perfectionist and pay close attention to detail! I was raised in a family with a Grandfather who raised us to take Pride in our work, by always striving to go the extra mile! I love being able to provide my customers with a job done as trusted as they would provide for themselves, Worry Free! And in the process, I can also provide them with the gift of TIME! More time to spend with Family, Friends, and doing the things they Love!
Overview

Hired 96 times

9 employees

13 years in business

Business hours

Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm

Payment methods

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Top Pro status

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2016

Services offered
Space for cleaning

Garage

Basement

Attic

Cleaning type

Cleaning organizing

Junk removal

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.7

60 reviews

5

85%

4

8%

3

0%

2

2%

1

5%

Read reviews that mention:


pro avatar
Jennifer D.

Apr 21, 2015

Hired on Thumbtack

Nikki was the utmost professional! She was prompt in her response to me, her team fit me into their schedule and my house was clean before I knew it. We hit a minor snag but Nikki was quick to fix it and stood by her promise! I will be welcoming her team into my home for years to come and recommending her to everyone I know. Thank you so much!
House Cleaning (One Time)
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Courtney Y.

Apr 15, 2014

Hired on Thumbtack

House Cleaning (One Time)
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Gordon I.

May 19, 2014

Hired on Thumbtack

We had a prior service that left us high and dry. In addition we thought they did a good job. But Nikki came in and did what she said was a general cleaning and it was well superior to what had been done by the other company. We would highly recommend her!
House Cleaning (One Time)
pro avatar
Raelene P.

Mar 4, 2014

Hired on Thumbtack

Awesome work.. She came in and blew the job away! She cleaned two story's of my mom's house to help her get ready to move south out of the nasty winters of PA. I would highly recommend Big Mama's Cleaning Crew to everyone I know in Pittsburgh!
House Cleaning (One Time)
pro avatar
Abby G.

Jan 30, 2017

Hired on Thumbtack

I'm so happy with the results from my move out cleaning! Nikki and her son made my home look better than it looked when I arrived there a year ago. I couldn't be happier!
Big Mama's Maids's reply
Thank you so much Abby! It was great to meet you and thank you again for having us! We enjoyed our time working with you!
Move-in or Move-out Cleaning

FAQs

  • How did you get started doing this type of work?

    I got into my line of work after I lost my job! It was a job that I loved and dedicated my entire soul to! Then to suddenly be without work, with a family of 6 to provide for all alone, I knew at that moment that I would never again allow someone else to be responsible for my families "bread and butter"! I chose Housekeeping because there is no greater joy for me, than to give someone the chance to RELAX while some of the stressful weight of responsibility that they carry around all day...has been lifted, by someone they can TRUST, to get the job done RIGHT! What I do, not only provides them with a beautifully cleaned home, but with the gift of TIME, which is our most valuable commodity out there!

  • What advice would you give a customer looking to hire a provider in your area of work?

    When looking for a provider like myself, my best advice is to obtain references! Thoroughly view the companies website and/or Facebook page! You want to not only make sure their reference agree with a job well done, but you always want to make sure they are dedicated to showing up on time and dedicated to ongoing services in the future!

  • What questions should customers think through before talking to professionals about their project?

    When it comes to my profession, I wish my customers knew that there are Companies out there, like mine, who do genuinely care about them and their home and providing them with the most outstanding service possible. There are companies out there, like mine, who want a smile on your face when you walk through that door! People like me...who deliberately set out to impress them!

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