Express Roofing and Gutter Installations, LLC

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Introduction

At Express Roofing and Gutter Installations we understand the need for quality, affordable roofing solutions. We are GAF roofing installers who use a suite of the very best and most up to date roofing products available to us. With our many years of experience we can get your roof done quickly and correctly without skipping corners or cutting costs with cheaper materials. When we complete a roof job we know that it will stand up to the elements and look great for years to come.

Overview

Hired 2 times

Background checked

1 employee

6 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash and Check.

Projects and media

8 photos

Projects and media

8 photos

Specialties

Building height

,

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

3.7

3 reviews

5

67%

4

0%

3

0%

2

0%

1

33%

Jose C.

Jul 21, 2020

Nicole M.

Aug 30, 2020

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Hired on Thumbtack

Details: Two-story building • 1,000 - 2,000 sq ft • Just once

Gutter Cleaning and Maintenance

Gia d.

Dec 22, 2020

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Hired on Thumbtack

I am so upset that I have to write this, I truly asked Johnathan the owner of express roofing several times to please come and fix the problems from the job that I had already hired and paid him for. When I needed a bid he came out immediately and shortly after sent his 2 workers out to do the job (this was in September.) The workers left many errors ( dented the gutters with the ladder, left open hole where the siding was suppose to go, and didn't take down the old material before adding the new and more.) as well as his worker solicited us with a cheaper price to do another project. Now I understand employees can and will do these things, but I also understand that it is up to the employer to turn the problem around and make it right! It is your business after all and if an employee was to do something wrong I would think the boss would come out to make sure it was taking care of! After messaging him repeatedly and having either no shows, excuses and then just straight up no longer responding. I asked him to please just do what I had paid for I gave him ample time. I am not sure why he couldn't just be a man of his work! this is a copy and paste of one of the emails he sent me admitting that the work I received was not fair.(I am no longer employing Chris and I completely agree the job he left in the corner and the other area are unsatisfactory and need redone.) I also asked him if he could please come himself to finish the work because of my experience with his workers. he seemed to ignore that request repeatedly by saying I will be sending my worker over this day or that and it would never happen! I told him please I don't want to leave a bad review but I guess he didn't care! I will add the pics as soon as I can figure out how to.

Details: Partial roof replacement • Roof is cracked or damaged • One story • 500 - 1,000 sq ft • More than 30 years old • Asphalt shingles • Home

Roof Installation or Replacement

Credentials

Background Check

Jonathan Hayden

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I do not accept electronics payments quite yet. When I do there may be fees associated with it. My pricing is fair, and honest.
What is your typical process for working with a new customer?
I meet them, discuss their issue, investigate, present a problem and a solution, work with the customer to get the work scheduled. We show up, do a good job, and make sure our customers are happy.
What education and/or training do you have that relates to your work?
I have several years experience in the field, I manage several crews, deal with suppliers, and constantly am learning from other pros.