Solution Based Plumbing and Heating, Inc.

43 photos

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Read reviews that mention:

• plumbing・31

• water・18

• install・13

• plumber・10

• toilet・7

• sink・6

• kitchen・6

• pipe・6

• leak・5

• valve・4

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Marion A.

Mar 14, 2022

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Hired on Thumbtack

Hired on Thumbtack

Solution Based was very responsive and got my heater installed expeditiously, which was very much welcomed and appreciated. No hot water in the winter with a toddler was not a pleasant experience. So I appreciated their urgency to get it done.

Details: Yes, the location has an existing heater • Gas tank (standard) • Basement • Townhouse

Water Heater Installation or Replacement

Eytan S.

Jun 17, 2022

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Hired on Thumbtack

Hired on Thumbtack

These guys came right out and fixed my sink. There was a possibility that it may have been further damaged during repairs - the sink is so old - and they carefully worked around it, saving me an additional $350. Another company could have easily just knocked off the part, causing damage and a bigger bill, but they were 100 percent professional and the job looks great.

Details: 1 sink • Separate handles control hot and cold water • 1 faucet • Less than a week ago

Sink or Faucet Repair

Rob L.

Sep 29, 2021

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Hired on Thumbtack

Hired on Thumbtack

The guys were super professional, polite, and clean. They happened to be here while a different plumber was here as well servicing an HVAC system. HVAC guys...only one wore a mask, and then not properly and were very casual. Solutions guys both wore masks, were super professional and respectful. Would totally hire them again.

Details: Other pipe installation needs • Other plumbing installation or replacement • Municipal water (most common) • House

Plumbing Pipe Installation or Replacement

George C.

Aug 12, 2021

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Hired on Thumbtack

Hired on Thumbtack

I would hire these guys again in the future. Explained the project well where needed. Great communication prior to project and during. They even help you with payments if reasonable. Thank you very Much Stacy and Josh

Details: Yes, the location has an existing heater • Electric tank • A.O. Smith • Other room • Townhouse

Water Heater Installation or Replacement

John C.

Oct 9, 2020

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Hired on Thumbtack

Hired on Thumbtack

I contacted Josh to get a quote on replacing 2 boilers and 2 water heaters. He came out to provide an estimate and thoroughly explained all of my options, as well as pros and cons of each. No pressure or Sales tactics, just a fair price.

Details: Install new heating system • Remove old heating system • Install ducts and vents • Boiler • Natural gas • Basement • 1,000 - 2,000 sq ft • Two-story building • Condo/Apartment

Heating System Installation or Replacement

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Service calls are based on a flat rate price schedule, a la carte. Any additional same-call services are performed at a reduced rate. Please call for details!

• What is your typical process for working with a new customer?

  Our clients have a wide variety of needs and desires. Once we determine what you may hire us for, we will help you make a decision on how you'd like to proceed with the task at hand. For smaller service calls such as a water heater installation, we may be able to give you pricing before we come to your home. For projects that involve planning, we will schedule to meet with you in person and discuss your goals and options. You will then recieve a proposal that details what we will do, materials to be used, placement, and more as necessary. We will coach you on what to expect before, during and after your project and maintain clear communication through the entire process. There is a lot to discover about Solution Based ~ you have only just begun! The best way to interview us is to call, so please do!

• What education and/or training do you have that relates to your work?

  The lead plumbers on our team have either Journeyman or Master's licenses. They have had a minimum 4 to 5 years of proper training in trade school plus years of on-the-job training and examination before aquiring their Journeyman's licenses. Another year of full-time employment under a Master Plumber and second examination is required for the Masters. Our plumbers well exceed the above listed requirements and combined have been involved in their profession for longer than a lifetime!