Solution Based Plumbing and Heating, Inc.

Credentials

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?
  Service calls are based on a flat rate price schedule, a la carte. Any additional same-call services are performed at a reduced rate. Please call for details!
• What is your typical process for working with a new customer?
  Our clients have a wide variety of needs and desires. Once we determine what you may hire us for, we will help you make a decision on how you'd like to proceed with the task at hand. For smaller service calls such as a water heater installation, we may be able to give you pricing before we come to your home. For projects that involve planning, we will schedule to meet with you in person and discuss your goals and options. You will then recieve a proposal that details what we will do, materials to be used, placement, and more as necessary. We will coach you on what to expect before, during and after your project and maintain clear communication through the entire process. There is a lot to discover about Solution Based ~ you have only just begun! The best way to interview us is to call, so please do!
• What education and/or training do you have that relates to your work?
  The lead plumbers on our team have either Journeyman or Master's licenses. They have had a minimum 4 to 5 years of proper training in trade school plus years of on-the-job training and examination before aquiring their Journeyman's licenses. Another year of full-time employment under a Master Plumber and second examination is required for the Masters. Our plumbers well exceed the above listed requirements and combined have been involved in their profession for longer than a lifetime!