Solution Based Plumbing and Heating, Inc.
Solution Based Plumbing and Heating, Inc.

Solution Based Plumbing and Heating, Inc.

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Introduction: Our business prides itself on long-term solutions rather than quick fixes. We communicate with and educate our clients while providing quick response, expert service, competitive pricing and a clean and friendly staff. We savor technical challenges! Our long-lasting relationships with clients are prized. We love establishing trustworthiness and creating calm in some of the most difficult times for homeowners.
Overview

Hired 237 times

Serves Wyncote, PA

Background checked

Verified business

License verified

10 employees

8 years in business

Payment methods

Cash, Credit card

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

37 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Very good 4.6

140 reviews

5
84%
4
6%
3
2%
2
2%
1
6%

Read reviews that mention:


John C.

Heating System Installation or Replacement

I contacted Josh to get a quote on replacing 2 boilers and 2 water heaters. He came out to provide an estimate and thoroughly explained all of my options, as well as pros and cons of each. No pressure or Sales tactics, just a fair price.
Oct 10, 2020
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Verified
Justin L.

Plumbing Pipe Installation or Replacement

Great experience with having to water spigots inspected for replacement and a water shut off installed; appreciate the explanation of the water setup and for the detailed review prior to work.
Aug 26, 2020
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Verified
Joseph M.

Water Heater Installation or Replacement

Replaced our 13yr old + hot water heater that was leaking CO at multiple points in the vent. Other companies told us that we had to use a tankless system upwards of $3k. Josh gave us an honest quote at a great price, explained the benefits of both systems, and scheduled service quickly. Four hours later, a new water heater was properly installed and vented. Josh and Stacey were a pleasure to deal with. Excellent work at an awesome price. Thank you!
Jun 30, 2020
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Verified
Brian M.

Heating System Repair or Maintenance

I had 1 company out earlier in the morning and they told me it was just how my HVAC system was built. Skeptical - I thought I would try for a second opinion. I called and I was pushed through to Josh. Josh spoke to me about the issue and then made a call to a sub-contractor who came out within 45 mins and was AMAZING! The found the issue - fixed it on the spot and was very helpful in explaining the issue. great work and would recommend them to anyone looking for HVAC help.
Solution Based Plumbing and Heating, Inc.'s reply
Thank you Brian! Hello thumbtack. Brian was in need of assistance with a home inspection and time was of the essence. Knowing that we were booked for a few days I called one of our reliable subcontractors to take a look because he had an open schedule spot 30 minutes later. We don’t use subcontractors for plumbing or mechanical work(usually carpenters, tile and electric) but Justin is the lone exception to that He diagnosed the problem and fixed it in short order. Glad to be of service.
Apr 21, 2021
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Verified
Richard S.

Toilet Repair

Initial contact office, Stacy, very helpful a personable. Gave 3 possibilities to chose from. Plumber arrived within an hour. Took a look went to work and did a very professional clean job of repair. Plumber was very personable and friendly. Answered any questioned asked. A really nice person. I would recommend this company to anybody needing plumbing or air conditioning work. ***** a five star company
Mar 4, 2020
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Verified
Credentials
License

License Type: Plumbing (Philadelphia, PA)

License

License Type: Home Improvement Contractor (PA)

License verified on 1/14/2020

Business Verified

Solution Based Plumbing and Heating, Inc. verified

Background Check

Joshua Simpson

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Service calls are based on a flat rate price schedule, a la carte. Any additional same-call services are performed at a reduced rate. Please call for details!

  • What is your typical process for working with a new customer?

    Our clients have a wide variety of needs and desires. Once we determine what you may hire us for, we will help you make a decision on how you'd like to proceed with the task at hand. For smaller service calls such as a water heater installation, we may be able to give you pricing before we come to your home. For projects that involve planning, we will schedule to meet with you in person and discuss your goals and options. You will then recieve a proposal that details what we will do, materials to be used, placement, and more as necessary. We will coach you on what to expect before, during and after your project and maintain clear communication through the entire process. There is a lot to discover about Solution Based ~ you have only just begun! The best way to interview us is to call, so please do!

  • What education and/or training do you have that relates to your work?

    The lead plumbers on our team have either Journeyman or Master's licenses. They have had a minimum 4 to 5 years of proper training in trade school plus years of on-the-job training and examination before aquiring their Journeyman's licenses. Another year of full-time employment under a Master Plumber and second examination is required for the Masters. Our plumbers well exceed the above listed requirements and combined have been involved in their profession for longer than a lifetime!

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