- What should the customer know about your pricing (e.g., discounts, fees)?
All professionals and insurance companies use a pricing tool called Xactimate. The purpose of this tool is to drive consistency in how these projects are priced.
- What is your typical process for working with a new customer?
We start by doing an initial inspection, which is free. Based on what we discover, we then discuss our approach to addressing the issue.
- What education and/or training do you have that relates to your work?
IICRC certified in water, mold, fire and smoke damage.