FAQs
- What is your typical process for working with a new customer?
Any new client seeking regular service would first need to receive an initial initial deep cleaning. Even for those clients with previous cleaners and are looking to change from one company to another. We had clients who were so convinced that they didn’t need a full deep cleaning and once the maids start cleaning and all the dust comes out, they are surprised! Not all companies clean the same way and provide the same service. Therefore, to ensure we are consistent, we start all new clients with a deep cleaning. The first cleaning is provided at an hourly rate. After the initial hourly cleaning, the following visits are charged based on the regular flat rate provided to you.