Stonelink Plumbing & Heating

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Pipe issues

Repair urgency

Flooding status

Responds in about 3 min

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About

Stonelink Plumbing & Heating — Licensed in Rhode Island & Massachusetts. Whether you've got a leaking pipe, a clogged drain, a boiler or water heater acting up, or a heating system that needs attention, we're the team of plumbers in East Providence and the surrounding area you call first. Our crew is on the road, we show up , explain the work upfront, and get it done right. We handle everything from dripping faucets and burst pipes to full bathroom remodels, sump pump installs, drain cleanings, and gas line work. We work on small and big rough in to finish plumbing projects. Navien-certified for tankless heating systems. If it runs water or heat, we fix it. Why homeowners choose Stonelink: ✅ Licensed & Insured in RI and MA ⚡ Fast response — same-day and next-day service 💵 Flat-rate, upfront pricing — no surprises 🔧 Background-checked technicians 🏆 4.8 stars across 100+ reviews

Overview

Hired 14 times

Serves Rumford, RI

Background checked

6 employees

4 years in business

Business hours

SunClosedMon8:00 am - 4:00 pm

Payment methods

This pro accepts payments via Check, Credit card, and Zelle.

Social media

Facebook, Instagram, Twitter

Services offered

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Flooding status

Yes

Pipe issues

Leaking pipes

Burst pipes

Other pipe issue

Poor draining

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.7

103 reviews

5

92%

4

1%

3

1%

2

1%

1

5%

Read reviews that mention:

Renee C.

Oct 14, 2025

•

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • House

Plumbing Pipe Repair

Oscar y.

Oct 2, 2025

•

Hired on Thumbtack

Stonelink Plumbing did a really great job! They explained everything that was going on and the work that needed to get done. Their price was very fair and they did good quality work

Details: No new piping needed • Other plumbing installation or replacement • House

Stonelink Plumbing & Heating's reply

Thank you Oscar for reviewing our plumbing company! We'll share your kind words with Castro.

Plumbing Pipe Installation or Replacement

Randall J.

Feb 19, 2026

•

From Google

Stonelink Plumbing & Heating's reply

Colleen B.

Jan 10, 2026

•

From Google

We could not be happier with Victor and Stonelink Plumbing and Heating! In mid December we suddenly found ourselves without heat on the first floor of our two story newly purchased house. Initially, we called a company referred to us by a plumber we had used for another minor issue, as he acknowledged he was not thoroughly educated on the Navien system that heats our house. (Thank goodness we also have a mini split so used that temporarily for heating the downstairs.) Not only did that company not commit to ANY scheduled day or time, when they did come out, they replaced two parts for just under $1000 and did not fix the problem (worked for about a millisecond, just enough time for them to leave). We found Stonelink on the internet, saw their excellent reviews and called them. They scheduled a time (window) and day when Victor (Navien expert) could come out and take a look at our problem. He arrived within the window, diagnosed the problem and said he would have fixed it then but did not have the proper part (it was an old pump that stopped working). He also pointed out there was superfluous piping that made our system less efficient. Victor gave us a quote for all the work and scheduled a day/time when he would come out again to fix the heating, shut off and reroute the unnecessary extra piping and, as we did not know when the Navien was last cleaned, at our request, thoroughly clean the system. Victor returned on the scheduled day and time, did all he promised, and at the exact price quoted, so that now we have good, reliable HEAT! I waited several weeks before leaving this review to be sure the problem was fixed. It certainly has been! Stonelink Plumbing and Heating, you now have a regular customer! We will certainly not hesitate to call your company again when we need your assistance.

Stonelink Plumbing & Heating's reply

Colleen, thank you for the wonderful review. We’re super happy to hear how easy everything went once our Navien‑certified technician, Victor, stepped in. His ability to diagnose the issue, correct the piping, and fully service your Navien system is exactly the level of care we aim to deliver. We’re grateful for your trust and glad your heat is running reliably again. It means a lot to become your go‑to plumbing and heating team. We'll share your kind words with him :) Stonelink Plumbing Team

Bill S.

Mar 17, 2026

•

From Google

Stonelink Plumbing & Heating's reply

Credentials

Background Check

Laurence Mann

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We proce by the job and apply flat rate pricing on residential services unless it is a specific job. We offer a Free estimate upon arrival, we will present the price before starting any jobs.
What is your typical process for working with a new customer?
We assess the job, present an estimate to be approved to the customer before we start working so there is no surprises.
What education and/or training do you have that relates to your work?
We are licensed in Rhode Island and Massachusetts.