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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi, I’m Dawn 😊
If using a computer leaves you feeling frustrated or overwhelmed—you are not alone. That’s exactly who I love to help.
I work with adults and seniors to make technology feel easier, calmer, and actually understandable. No tech jargon, no pressure—just patient, step-by-step guidance at your pace.
Most of my clients come to me feeling stuck… and leave feeling confident and relieved (often after just one session)!
I can help with:
• Email, files, photos and organization
• Microsoft Word, Excel, Outlook, PowerPoint and cloud
• Google Docs, Sheets, Gmail
• Zoom and video calls
• Online safety and everyday computer tasks
• And more—just ask!
I offer:
Virtual sessions nationwide (Zoom, Google, Teams)
In-person sessions in RI & MA ONLY.
My rate is $75/hour virtual and $99/hour in-person.
Feel free to reach out—even if you’re not sure where to start. I’m happy to help.
—
Dawn Sacco
Teach An Old Dog New Tricks – Computer Training
Overview
Hired 195 times
Serves Smithfield, RI
Background checked
1 employee
20 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
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2018
Services offered
Topic areas
Work location
I travel to my customers
I work remotely (phone or internet)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
89 reviews
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96%
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Read reviews that mention:
Skila H.
Sep 1, 2026
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Hired on Thumbtack
After years of having employers that provided computer technical support, I retired and was left with little understanding of how to do things and an abundance of questions.
I was relieved to find Dawn with Old Dog - New Tricks to answer my questions and teach me computer skills I was missing. My sessions were remarkably pleasant experiences and increased my computer competence. I will enlist Dawn’s help again if I am confronted with challenges. She is a knowledgeable, patient explainer which exactly what I need.
Details: Adult • Intermediate • Understanding my Apple computer • Email (e.g., Outlook, Gmail) • The computer teacher travels to me • Phone or internet (no in-person meeting)
Computer Lessons
Katherine A.
Aug 31, 2026
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Hired on Thumbtack
Dawn really saved me to set up my home computer system. my printer was particularly challenging but she persevered and it works now! she was very patient and never made me feel so lacking in computer skills. i highly recommend her. great experience. do not be daunted that she helps you remotely. she shared my screen so it was like she was sitting next to me.
Details: Adult • Beginner • Understanding my Apple computer • Spreadsheets (e.g., Excel, Access) • Word Processing (e.g., Word) • Email (e.g., Outlook, Gmail) • Phone or internet (no in-person meeting)
Computer Lessons
Lonnie M.
Sep 19, 2026
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Hired on Thumbtack
Dawn helped me remotely on my Mac AirBook to reestablish access to a site that I had been frozen out of. The process was frustrating and overwhelming to me at times and Dawn was both patient and resourceful. I would recommend Dawn to others for pc tech assistance.
Details: Adult • Intermediate • Understanding my Apple computer • Email (e.g., Outlook, Gmail) • I travel to the computer teacher • The computer teacher travels to me • Phone or internet (no in-person meeting)
Computer Lessons
Mary l.
Sep 11, 2026
I had very little knowledge of computers before I signed up for Teach An Old Dog New Tricks with Dawn Sacco. In just a few weeks I have learned how to download/upload, make a spreadsheet, design a Genealogy worksheet, learn every icon and key, tips on shortcuts and so much more. Dawn is very professional and doesn't make you feel stupid if you ask simple questions. She has the patience of a Saint. She wants you to succeed. Dawn will travel to you if needed. For the question what do you like about Teach An Old Dog New Tricks I would of checked off all 5 of the answers instead of only the 3 alloted. Professional, Value,Work Quality, Punctuality and Responsiveness. She definitely eased my mind about working with computers!
MARION M.
Jul 7, 2026
•
Hired on Thumbtack
Dawn was very patient with me and made sure I understood before she moved on to the next part of my learning to print label from Google Sheets. Then she went over it another time, then had me go through it one more time by myself to make sure I could do it the next day with no help. She was very thorough and ever so patient!
Details: Adult • Intermediate • Spreadsheets (e.g., Excel, Access) • The computer teacher travels to me • Phone or internet (no in-person meeting)
Teach An Old Dog New Tricks - Computer Training's reply
Thank you, Marion!
I enjoyed working with you! Let me know if you need any additional help with your projects. My schedule is very flexible.
Enjoy your summer!
Dawn Sacco
Teach An Old Dog New Tricks - Computer Training
Computer Lessons
Credentials
Background Check
Dawn Sacco
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I am currently only offering Remote Sessions via Zoom Meeting with screen sharing. You can be sitting at your kitchen table, in your favorite recliner or even on your porch enjoying the weather - and I can still be helping you with your computer needs. How does that sound? Contact me for rates.
What is your typical process for working with a new customer?
I adjust my training to the knowledge level and speed that my client is most comfortable with. It's all about them. I will have handouts and documents for them to keep, and if requested, I will assign homework to be sure they are grasping everything I am teaching them. I do not teach from a book. I do not force my clients to learn things they do not need.
What education and/or training do you have that relates to your work?
I have been teaching computers for over 20 years. I have a proven track record with Thumbtack.
