FAQs
- What is your typical process for working with a new customer?
Have a no fee consultation either in person or remote to better understand the customers unique needs and present them with a solution for consideration. Work will be performed and billed once client has signed off that it is complete. For larger projects half of the cost would be required upfront to cover the cost of the equipment purchased on the customers behalf.
- What education and/or training do you have that relates to your work?
I am a college graduate with a degree in computer networking as well as a licensed Telecommunications Contractor in the state of Rhode Island and a Class D licensed Technician in Massachusetts.
- How did you get started doing this type of work?
From a young age I was always interested in how thing worked, often taking them apart to get a better understanding. Later in life I attended college and got a degree in Computer Networking and started my career in IT. Years later I found myself unfulfilled with help desk and sought out to work more with my hands, eventually landing a job as a Security Integrator installing and servicing Alarm, Video Surveillance, and Access Control systems. I immediately fell in love and knew I had found my career. After about ten years of gathering experience and licensing I started my own business marketing myself as the Digital Handyman.