FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, consistent pricing and don’t rely on heavy discounts or promotions. Our pricing reflects the quality of our design, materials, and installation, and we stand behind the value we deliver. Our pricing is competitive for the level of service, craftsmanship, and overall experience we provide. From thoughtful design to professional installation with our in-house team, our focus is on delivering the best value for your investment, not cutting corners to be the cheapest.
- What is your typical process for working with a new customer?
We begin with a complimentary consultation at our showroom, where we get to know your goals, walk through samples, and review initial design ideas to make sure we’re the right fit for each other. Once you’re ready to move forward, we enter the design phase with an in-home consultation after a design retainer is paid. This allows us to take precise measurements, evaluate your space in detail, and refine the design based on how you actually live in your home. The retainer is fully applied toward your cabinetry purchase. From there, we develop a detailed layout and guide you through final selections, including cabinetry, finishes, and countertops, so everything feels cohesive and intentional. After design approval, we handle ordering, scheduling, and installation. Because we use dedicated in-house installers, we maintain consistency, quality control, and clear communication throughout the project. Once installation is complete, we walk the space with you to ensure everything meets expectations and address any final details. Our goal is to deliver a smooth process, a well-executed project, and a finished space you’re excited about.
- What education and/or training do you have that relates to your work?
Our team brings together both formal training and decades of hands-on experience. We have six designers with many decades of combined design experience, all of whom are NKBA-certified and trained to create functional, well-planned spaces that balance aesthetics and practicality. On the installation side, our eight full-time installers are master carpenters with extensive backgrounds in cabinet installation and cabinet making. Their experience ensures that every project is executed with precision and attention to detail. This combination of professional design expertise and skilled craftsmanship allows us to deliver a higher level of quality from concept through completion.