Jason Leek - (Charleston, SC)
It’s free with no obligation to hire
Current Top Pro
Hired 33 times
21 years in business
Cash, Check, Credit card, Google Pay, Paypal
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Troubleshooting needed to determine issue
Jason remains my "go to" computer man having fixed several pesky problems. Would rate him more than 5 stars if possible. Friendly, extremely knowledgeable, and willing to explain the fix in detail at my limited level of understanding. I couldn't be more pleased with Jason's prompt, friendly and fair visit. I would have included "responsiveness" and "value" had I been allowed in the qualities above! Jason would (almost) cause me to look forward to my next computer problem!Aug 23, 2020Verified
Jason did an excellent job. He's a wealth of knowledge and provides some of the best customer service I've ever seen. I'll definitely be using in him the future for all of my computer related needs. He was very quick to respond and took the time to explain things. He was very honest and went above and beyond to ensure that I was satisfied. Thanks again Jason.May 8, 2020Verified
Jason is a top-notch computer pro.Highly experienced,easy to talk to, and very quick to resolve any computer issue. He even called to follow up after our computer was up and running to make sure everything was going well. We highly recommend Jason and will use him again in the future for any computer issues. Thank you Jason!May 4, 2020Verified
Jason was the consummate professional. Expertly took care of my computer issues, providing detailed answers to my many questions, with superb courtesy and patience. Highly recommend this Southern gentleman.Apr 8, 2020Verified
I’ve know Jason for over 10 years. He’s a computer genius to say the least. There is nothing he can’t do when it comes to a computer. His prices are fair and you are goin to get the absolute honest truth. No bullshit.Jan 21, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I offer an initial diagnosis free of charge with no obligation to pay for repairs. An initial travel fee of $20 will be charged if an onsite visit is required to diagnose the problem. Generally problems can be diagnosed remotely or by phone. If I am unable to resolve the issue, my service is free of charge. When doing remote repairs, full payment must be made prior and will be refunded if issues cannot be resolved.
- What is your typical process for working with a new customer?I like to get a better feel for the present need(s) from the customer. Sometimes they aren't real sure the best way to explain the problem(s). I'll generally attempt to get on the phone with the customer and go from there.
- What education and/or training do you have that relates to your work?I have been the "Computer Guy" for the last 20 years for sooo many. I have 2 yrs of technical training but the training will never compare to the real world experience I've obtained daily for the last 20 years.