Jason Leek - (Charleston, SC)
Responds within a day
Hired 51 times
16 similar jobs done near you
22 years in business
Cash, Check, Credit card, Google Pay, PayPal, Venmo, Zelle
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
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Customers rated this pro highly for professionalism, responsiveness, and work quality.
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- What should the customer know about your pricing (e.g., discounts, fees)?
I offer an initial diagnosis free of charge with no obligation to pay for repairs. An initial travel fee of $20 will be charged if an onsite visit is required to diagnose the problem. Generally problems can be diagnosed remotely or by phone. If I am unable to resolve the issue, my service is free of charge. When doing remote repairs, full payment must be made prior and will be refunded if issues cannot be resolved.
- What is your typical process for working with a new customer?
I like to get a better feel for the present need(s) from the customer. Sometimes they aren't real sure the best way to explain the problem(s). I'll generally attempt to get on the phone with the customer and go from there.
- What education and/or training do you have that relates to your work?
I have been the "Computer Guy" for the last 21 years for sooo many. I have 2 yrs of technical training but the training will never compare to the real world experience I've obtained daily for the last 20 years.