FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing varies according to the amount of hours bought at the time of commitment. We offer online sessions beginning at $30/hr, or face-to-face classes with a live tutor who comes to your home at $65/hr. Lessons are purchased in a package, and must be used within a certain period of time in order to help our customers ensure language-learning success. Packages can be stopped at any time at the customer’s request.
- What is your typical process for working with a new customer?
When we get a new request for a teacher, that’s when the fun starts. We work hard to make sure we pair the right student with the right language instructor, as quickly as possible! As soon as a student is connected with a great teacher (usually within a day or two), they begin either face-to-face or online classes, usually about once or twice per week. Since the classes are one-to-one, they are completely tailored to the student’s needs. Whether it’s reading, writing, listening, or speaking, our language teachers are focused, experienced, and ready to help our customers reach their goal.
- What education and/or training do you have that relates to your work?
All of our teachers are experienced language professionals who have taught in the past. They come from various different backgrounds and love what they do! We make sure to select only the most passionate, friendly teachers for our courses, both online and in-person. We find that the most effective teachers are the ones who make it their mission in life to help others understand how exciting language learning can really be. They are the best of the best, and we have full confidence in their abilities as linguistic authorities.