Install Masters LLC
Install Masters LLC

Install Masters LLC

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: WE take pride in everything we do! word of mouth business helps us grow every year.
Overview

Hired 28 times

6 employees

21 years in business

Featured Projects

9 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

16 reviews

5
94%
4
0%
3
0%
2
0%
1
6%

Read reviews that mention:


Kathy L.

Above Ground Swimming Pool Installation

Install Masters does a great job. We were a little disappointed that so much was left as the customer's responsibility. We did sign a contract though that stated that no landscaping would be done. By that I mean that the dirt around the pool was not put back and we had to manually shovel and take it all back. Also, the put our pool steps together but did not offer to come back and put them in the pool (a four man job)! If you are up for a lot of the work to be done yourself then it is a good company to deal with.
Install Masters LLC's reply
Thank you for your review! Sorry you had so much work to do and we understand completely that is we have the Installation agreement in place so there are no surprises.we are always upfront and completely honest. we would have loved to have put your step in I know they are heavy with the deluxe step and the curved addon but the liner has to continue to fill with water and stretch into place before it can be put into the pool. With you being an hour from our location there is no way that we would have been able to make another trip to put the Step in.Also on your back filling The pressure has to be against the pool before it can be put back and you had an excessive amount more than normal because of the slope in your yard. We have to dig it out to the lowest point so that your pool remains level and doesn't wash out. We always strive to keep our customers 100% happy and I do apologize for any inconvenience that you had. The next time you're in the store let Robert know and I will give you a special discount on anything you need! Also let us know if you have any questions or need anything throughout the pool season! Sincerly, Jason Godfrey
Jun 7, 2017
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Verified
Janice D.

Above Ground Swimming Pool Installation

Oh my goodness, where to begin? Everyone was terrific. It only took two guys to install the pool and it was done in such an efficient and timely manner. Went like clockwork and they were done in 3 hours. Jason gave us instructions on the operation of the pool pump and even how to install the steps. Anytime we called, he always responded immediately. Could not ask for a better experience Would recommend to anyone who wants a fantastic and correctly done job.
Apr 24, 2015
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Verified
Pam W.

Swimming Pool Installation

they came in and leveled and installed my pool all in 2 days I was very impressed they did an excellent job I will recommend them to everyone I know I think they are some of the best installers around as far as staying in touch and communicating with us and they have helped out a lot with getting our pool started as well with the water and the ionizer system very impressed with them give them 4 stars
Jul 3, 2013
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Verified
Aundrea S.

Above Ground Swimming Pool Installation

Jason and his team were very friendly and efficient. They did a great job installing our pool and helping us with the whole process.
Mar 27, 2015
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Verified
John M.

Above Ground Swimming Pool Installation

We purchased an above ground pool package and installation from Jason. Their service is great. Their staff are knowledgeable and friendly. The communication experienced during the process was timely and informative. The post sale experience was no different. A1 service thanks so much for our beautiful pool :-)
May 2, 2015
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Verified

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