Gonz media

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Our pricing reflects the level of care, planning, and storytelling that goes into each project. We offer custom collections based on coverage needs rather than one-size-fits-all packages. Pricing includes planning support, professional coverage, and intentional post-production. Travel and add-ons are discussed upfront, and we don’t believe in hidden fees or last-minute surprises.

• What is your typical process for working with a new customer?

  Our process starts with a conversation, not a sales pitch. We learn about your vision, priorities, and what matters most to you. From there, we guide you through planning, timelines, and expectations so everything feels clear and effortless leading up to the day. On the wedding day, our focus is creating a calm, natural experience while capturing genuine moments. Afterward, we carefully craft your film or gallery with intention and guided by what we learned about you before the wedding.

• What education and/or training do you have that relates to your work?

  Our background includes formal education in marketing and hands-on training through years of real-world experience in photography and filmmaking. We’ve refined our skills through continuous practice, professional workshops, and on-the-job learning across dozens of weddings and events. This blend of education and experience allows us to approach each project with both creative intention and a strong understanding of storytelling, branding, and client experience.