This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Affected appliances or fixtures
Emergency plumbing issue
Issue location
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About
I’m a third-generation plumber with 18 years of hands-on experience, proudly carrying on a family tradition built on hard work, honesty, and doing the job right the first time. As a small, family-owned team of four, we provide dependable plumbing services you can trust, from water heaters and garbage disposals to bathroom remodels, pipe repairs, and emergency plumbing.
Licensed as a Commercial Mechanical–Plumbing contractor, I stand behind every job and take pride in clear communication, respectful service, and quality workmanship. Your satisfaction matters to us, and we’re committed to leaving your home safe, clean, and problem-free.
If you’re looking for a reliable plumber who treats you like family, reach out today and let’s get your plumbing taken care of.
Overview
Current Top Pro
Hired 876 times
Background checked
License verified
4 employees
18 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2023
Credentials
License verified
Contractor - Commercial: Mechanical - Plumbing
License state: SC
Background checked
Passed by Richard Dial on Oct 2, 2022.
Services offered
Emergency plumbing issue
Leaking or burst pipes or appliances
Clogged toilet or drain
Sewer backup
Flooding
Affected appliances or fixtures
Toilet
Sink or faucet
Shower or bathtub
Washing machine
Property type
House
Condo/Apartment
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
251 reviews
5
93%
4
3%
3
2%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Bo D.
3 weeks ago
•
Hired on Thumbtack
We had a great experience with Dial Plumbing. They were very responsive to our plumbing issues- we thought we had an emergency situation and they were at our house the same morning to diagnose the issue. We would not hesitate to recommend Dial plumbing. They are very professional, reasonably priced and punctual.
DIAL PLUMBING's reply
Thank you so much for your kind words! We know how stressful it can be to think you have a plumbing emergency, and we're glad we could get out there that morning to help. It means a lot to us that you had such a positive experience with our team. We truly appreciate your trust in Dial Plumbing and your recommendation!
Sink or Faucet Repair
Adam N.
Oct 8, 2026
•
Hired on Thumbtack
An excellent plumber. Able to not only complete the job as I want it, but has an innate knowledge of how the systems work and can give suggestions for improvement where I didn’t see issues and wouldn’t understand. Great communication and quick response time. Would highly recommend for anyone who is tired of big name plumbers charging $500 for 30 minutes of work!
Details: One or more entire rooms • Hook-up appliance or fixture • Other plumbing installation or replacement • House
DIAL PLUMBING's reply
Thank you so much for such a thoughtful review! We love hearing that our team offered helpful suggestions and made a difference beyond just getting the job done. We truly appreciate your trust in Dial Plumbing and your willingness to recommend us to others!
Plumbing Pipe Installation or Replacement
Miranda B.
Sep 23, 2026
•
Hired on Thumbtack
I had a great experience with this plumbing company! They responded quickly and were able to restore my hot water without any hassle. The plumber was professional, approachable, knowledgeable, and took the time to explain everything clearly.
I really appreciated the prompt and quality service. I’ll definitely be keeping them as my go-to plumber for any future plumbing needs. Highly recommend!
Details: Repair • No hot water • Gas tank • Closet • House • Owner
DIAL PLUMBING's reply
Thank you so much! We're glad we could get your hot water back quickly. Thank you for making Dial Plumbing your go-to plumber!
Water Heater Repair or Maintenance
Patricia E.
7 days ago
•
Hired on Thumbtack
excellent! not just replace the faucet, fixed other issues under the sink. we've been in our home 23 years so definitely needed repair.
Details: No, I do not need to replace a sink • Double bowl • 0 sinks • 1 faucet • House
DIAL PLUMBING's reply
Thank you so much! We're glad we could take care of your new faucet and catch a few other issues while we were there. Thanks again for choosing us!
Sink or Faucet Installation or Replacement
Lorna R.
5 days ago
•
Hired on Thumbtack
Prompt and great service! I appreciate Rick reaching out immediately and sending Gary over within an hour to fix my sink drain problem. Gary was very professional and provided quick and efficient service!
DIAL PLUMBING's reply
Thank you for such a thoughtful review! Rick and Gary take a lot of pride in what they do, and it's wonderful to see their efforts recognized. We're lucky to have customers like you, and we truly appreciate your support!
Plumbing Drain Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, straightforward pricing based on a detailed price book. You’ll know exactly what you’re paying for with no surprises. We provide fair, personalized estimates for each project. We’re here to help!
What is your typical process for working with a new customer?
We'll ask you a few questions to understand your needs and schedule an appointment. Upon arrival, we'll assess the issue and give you a clear estimate. Once you're ready, we'll get to work and keep you updated on our progress.
What questions should customers think through before talking to professionals about their project?
If you have questions or need clarification, please ask! A good provider will gladly explain things to you. You deserve to feel comfortable and informed!
