If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I’m a third-generation plumber with 18 years of hands-on experience, proudly carrying on a family tradition built on hard work, honesty, and doing the job right the first time. As a small, family-owned team of four, we provide dependable plumbing services you can trust, from water heaters and garbage disposals to bathroom remodels, pipe repairs, and emergency plumbing.
Licensed as a Commercial Mechanical–Plumbing contractor, I stand behind every job and take pride in clear communication, respectful service, and quality workmanship. Your satisfaction matters to us, and we’re committed to leaving your home safe, clean, and problem-free.
If you’re looking for a reliable plumber who treats you like family, reach out today and let’s get your plumbing taken care of.
Overview
Current Top Pro
Hired 842 times
1 similar job done near you
Background checked
License verified
4 employees
18 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2023
Credentials
License verified
Contractor - Commercial: Mechanical - Plumbing
License state: SC
Background checked
Passed by Richard Dial on Oct 2, 2022.
Services offered
Pipe issues
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
240 reviews
5
93%
4
3%
3
2%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Miranda B.
3 weeks ago
•
Hired on Thumbtack
I had a great experience with this plumbing company! They responded quickly and were able to restore my hot water without any hassle. The plumber was professional, approachable, knowledgeable, and took the time to explain everything clearly.
I really appreciated the prompt and quality service. I’ll definitely be keeping them as my go-to plumber for any future plumbing needs. Highly recommend!
Details: Repair • No hot water • Gas tank • Closet • House • Owner
Water Heater Repair or Maintenance
Holly H.
Jun 14, 2026
•
Hired on Thumbtack
Dial Plumbing helped me at an Airbnb to deal with some roots that had blocked some drain lines. They took care of the issue within a few hours and the charges were extremely fair, especially considering that they came out after hours. I will definitely be using Dial Plumbing again!
Details: Yes, repair is urgent • Multiple drains have issues • Clogging • Slow draining • Condo/Apartment
DIAL PLUMBING's reply
Thank you so much for the wonderful review! We are glad we could respond quickly, clear the roots from the drain lines, and get everything flowing again for your Airbnb. We truly appreciate your kind words about our pricing and after hours service. Thank you for choosing Dial Plumbing, and we look forward to helping you again whenever you need us!
Plumbing Drain Repair
Jennifer D.
Jul 16, 2026
•
Hired on Thumbtack
He was very nice and it was really a minor fix. But he placed a cap on it as well as looked at my moms hot water heater told her what she needed to do. He didn't charge, and I will call him back for any future jobs that is needed.
DIAL PLUMBING's reply
Thank you so much for the kind review! We are glad we could take care of the minor repair, add the cap, and also give your mom some helpful guidance about her water heater. We truly appreciate your trust and look forward to helping with any future plumbing needs!
Water Heater Repair or Maintenance
Zach W.
Aug 4, 2026
•
Hired on Thumbtack
Amazing company!!! 10/10 rating I will definitely contact them for any future bathroom or plumbing work. Owner is responsive and friendly. Gary was very knowledgeable and did a great job. We added a new bathroom to our home.
Details: Add new bathroom • Update style • Half bath • Home • Owner
DIAL PLUMBING's reply
Thank you so much for the amazing review and 10/10 rating! We truly appreciate you trusting Dial Plumbing with such a big addition to your home. We’re so glad you had a great experience and that Gary was able to help bring your new bathroom together. Thank you for the kind words and recommendation. We look forward to helping with any future plumbing projects!
Bathroom Remodel
Mari r.
Jun 15, 2026
•
Hired on Thumbtack
Geat experience with Dial Plumbing. the spigots to my washing machine were both leaking, and I needed them repaired ASAP. Their response time was within an hour and the service tech arrived shortly thereafter. The spigots were replaced quickly and perfectly. Can't say enough how much I appreciated the job being done so well.
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Washing machine • Townhouse
DIAL PLUMBING's reply
Thank you so much for the wonderful review! We are glad we could respond quickly and replace the leaking washing machine spigots before the problem became worse. It means a lot to know you were happy with the work and service you received. Thank you for trusting Dial Plumbing!
Plumbing Pipe Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, straightforward pricing based on a detailed price book. You’ll know exactly what you’re paying for with no surprises. We provide fair, personalized estimates for each project. We’re here to help!
What is your typical process for working with a new customer?
We'll ask you a few questions to understand your needs and schedule an appointment. Upon arrival, we'll assess the issue and give you a clear estimate. Once you're ready, we'll get to work and keep you updated on our progress.
What questions should customers think through before talking to professionals about their project?
If you have questions or need clarification, please ask! A good provider will gladly explain things to you. You deserve to feel comfortable and informed!
