- What should the customer know about your pricing (e.g., discounts, fees)?
I typically bill by the hour but there have been times I have done a project for a fixed price.
- What is your typical process for working with a new customer?
My normal process is to have a Skype or web conference with the client to understand the requirements. Then I will get to the design work, and when I feel that I have a good first draft I will set up a second meeting. This process may go through a few loops before completion. I guarantee my work and will work till it is done correctly.
- What education and/or training do you have that relates to your work?
I have a degree in Mechanical Engineering from Virginia Tech and 10 years of work experience in product design, project engineering, and 3D modeling.