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Current Top Pro
Hired 109 times
27 years in business
(Eastern Time Zone)
9:00 a.m. to 4:00 p.m.
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Dog training type
I would highly recommend jenna to anyone looking for a dog trainer. My dogs are so much easier to walk, and are better behaved because of her.Oct 15, 2018Verified
Jenna is very knowledgeable about dogs, she gave us the advice we needed. She will be training our dog further, very satisfied!Jun 20, 2016Verified
Jenna is very thorough with regard to teaching the owner how to gain control over negative situations. She truly understands dogs and their behavior. Can't wait to have her back this week to continue the training. We have already seen positive results.Sep 28, 2015Verified
Jenna is great. I only had her for 1 session with my new puppy. Was planning on doing a session each week but had to cancel because I am having to move across country to California. In the 1 session we had, she was able to help me fix my main issue with my puppy which was having him walk with a lease. Before meeting Jenna, my pup would refuse to be walked on a leash and would jump around like a wild bull. After the session was over I offered to give a tip and she refused the offer. That shows me that she's truly there for the dogs and not all for the money. I'd highly recommend her to anyone needing any type of training. If I'm ever back in town, I will definitely contact her again if I need any further training.May 6, 2016Verified
Jenna is absolutely amazing to work with. I interviewed several trainers and and her teaching style meshed well with our family values. Arthur is only 10 weeks old but responds well to Jenna. Not only is Arthur learning a lot, we are as well. Her advice with potty training, crate training, and obedience is feedback based and effective. Jenna is an excellent resource for health and wellness advice and is up to date on specialty's diets. Highly recommended trainer.Sep 17, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I offer a fee per session and a package price, trying to make it affordable. I offer individual private lessons in the comfort of your own home, as well as a package price. Consultation/evaluation is $35 or no charge with any training package. I think it is more comfortable to charge per session, than by the hour. If I need to work more with the pet parent or take time to answer questions, there is no pressure because of an hourly fee. Session are 1 hour minimum.
- What is your typical process for working with a new customer?A lot depends on what the pet parent is looking for as far as instruction and what issues the puppy or dog may have. I always start by listening carefully to why they decided to call a trainer and then explain how we can proceed, why I do what I do, the method used, why it works, etc. Then I will work with the dog and show the pet parent how to do exactly what I did. They will have a chance then to try working with their dog while I instruct them. When I leave, the pet parent has full understanding of what needs to be done so they can practice during the week.
- What education and/or training do you have that relates to your work?In addition to running her own dog training business, I penned a pet advice column for a New York magazine, was asked to teach dog training at Long Island University, and has extensive experience in veterinary medicine, grooming, nutrition, rescue and commercial work. As a life-long animal lover, I have well established myself within the "dog community" as one who rescues dogs from homelessness, abuse, illness and abandonment. I developed a gold standard approach to training, philosophy and technique enriching the lives of dogs and their families, promoting a lifetime of commitment and love. I am constantly working and each job is different than the one before because each dog and each parent is different. I also write a column/blog and do extensive research. I work hard at finding comparisons between human behavior and canine behavior so that the families that I work with will have a better understanding as to why their dog does what he does and how to correct or modify that undesirable behavior.