FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My base price for tuning is $100 even, no gimmicks or sale prices. My hourly rate for repairs, cleaning & regulation is $25 per hour. Markup on new parts reflects honest time and resource involved in obtaining and delivery of items.
- What is your typical process for working with a new customer?
Communication regarding my services is straightforward and easy for my customers to navigate. I make it clear that any questions or concerns are welcome before we schedule an appointment. Putting the minds of my customers at ease that they will get quality service in a professional manner is always at the forefront of the process.
- What education and/or training do you have that relates to your work?
Trained by Howard Piano Industries, and studied methods of several Registered Piano Technicians regarding equal temperaments, action regulation and repair, tuning both by ear and by digital tuning instruments, and overall piano repair and maintenance. I have also been employed as a handyman which has honed my problem solving skills. This has proved very helpful in piano repair.