BlueSky Computer Services

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Computer issue

Computer type

Desktop or laptop

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Introduction: I've been involved with computers and IT systems for over 30 years. I'm retired military and spent 17 years at Microsoft. I have a very in-depth knowledge of computer and IT systems, as well as other platforms like Apple OSX and iOS, and hardware and peripherals. I stay up to date on the latest technology known problems and have top of the line software and tools to get any job done. I'm professional, friendly and honest. I've never met a computer I couldn't fix. I'm personable and like to build long lasting relationships. I'd love the opportunity to EARN you business. I have a passion for technology, problem solving and helping people.

Overview

Hired 36 times

5 employees

14 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

2016

Featured Projects

2 photos

Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

24 reviews

5

96%

4

4%

3

0%

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Nikki M.

Jan 19, 2018

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Hired on Thumbtack

Details: Network administration • Server administration • Computer • The network technician travels to me

Network Support Services

Kimberly K.

Jun 10, 2016

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Hired on Thumbtack

I got a hold of Bill b/c my Dell XPS notebook stopped launching .exe files. Thinking it was a virus I asked Bill for help. He found a bad hard drive instead. My notebook was still under warranty and Bill did the 'heavy lifting' with Dell to get it fixed properly, reloaded all my software and then set up the notebook to my liking. Bill's customer service was top notch. He took care of all the details - working with Dell & Microsoft personally so I didn't have to. He kept me apprised of the status of the job. And he was super easy to work with. I am that person who isn't really interested in technology, simply wanting it to work. And when it goes awry it's quite painful & stressful b/c I have little understanding. Bill made me feel at ease and confident everything would be OK. That's A++++ in my book!

Computer Repair

Jay A.

Jun 21, 2016

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Hired on Thumbtack

These guys rock and are quick.

Data Recovery Service

Thomas N.

Oct 25, 2016

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Hired on Thumbtack

Just overall above and beyond. Highly recommended.

Computer Repair

Denise P.

Nov 10, 2016

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Hired on Thumbtack

Bill, did a fantastic job with my son's ASUS laptop. It wouldn't boot up, so I took it to two places nearby my house: one said they would ship it out and it would take 4 - 6 wks "possibly". Another place was promising [2 day turnaround] then the next day called and said they couldn't get the part on the motherboard that was causing the issue. Bill, took the laptop, ran a few diagnosis, tried one solution (most inexpensive fix) but it didn't work. Every step of the way, he called or texted to give me updates and options. We need a new motherboard replacement. He gave me a quote - which I agreed. Our laptop is running great!! Thank you Bill. I definitely will call you first for any computer problems we run into.

Computer Repair

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Most of the time I charge a very fair flat rate. As a customer myself I like to know what its going to cost me before I have the service done. Although sometimes I will, and have to, charge an hourly rate. But I really try not to. In a lot of cases I need to find out more information to get a full understanding of the issue(s) or potential issue(s) before I can give a fair and accurate quote, because Thumbtack makes me enter a number :-) so I'll explain the quote I entered may not be accurate based on further investigation.
What education and/or training do you have that relates to your work?
Yes. I have my CompTIA, MCSE, MCSA, and other certifications. I live and breath this stuff. I'm a technology geek.
How did you get started doing this type of work?
In the military. Then I worked at Microsoft for 16+ years after I left the military. Been doing it ever since. LUV IT!