Homeland Secure IT

Greenville, SC

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About this pro

How does your service stand out?

We are professionals who will do the job right, at a fair price. We are trained and experienced, mature adults. And most importantly, we will be there for you. We won't leave you high and dry.

What do you enjoy about the work you do?

Making a client smile by saving them money, providing them with the type of service I would want for myself, and providing the best products that are available!

Location

Greenville, SC 29605

Background check

Complete

Reviews

5 Reviews
  • alvin b. Jul 15, 2015
    Very unhappy with my experience. Starting back a square one after over spending!
  • Karina M. Nov 2, 2012
  • Mark H. Apr 11, 2012
    I would recommend John and his staff at Homeland Secure IT to any person or business for their computer and networking needs. They are both extremely knowledgeable and professional.
  • Tabitha C. Mar 16, 2012
    Homeland Secure IT has been the first place I call if I have any questions about my computers since I met John. They did a simple repair on my 8 year old Mac laptop, which had a broken charge port, and is now back up and running. The most important thing is that they were able to fix it right there in their office, and I picked it up later that day after running some errands. No shipping it off and trusting some stranger in the middle of nowhere! They charged $75 for the fix and John helped me find the elusive part I needed online. I would take all my Macs to them even before Apple.
  • Melanie S. Mar 12, 2012
    John and the team at Homeland are excellent. They are very professional and responsive to our needs. We have been working with John and his team even before they became Homeland Secure IT and moved with them to John's new company. We are a small company, but are unique in that 40% of our company travels internationally. Homeland maintains our network, keeping it up and running smoothly allowing our international travelers the connection they need to access email which is critical for them. We are very happy with our new server with virtual servers. At the time of the quote, they did not just suggest the most expensive option, but gave us several options that would fit our needs and let us decide the best option for us. In the end we chose the most expensive option because we felt that it would serve our needs the best. We highly recommend Homeland Secure IT for your computer needs.

Q&A

What education and/or training do you have that relates to your work?
We partner with every major company in our field, from Microsoft to Symantec, Dell, HP, Lenovo, Trend Micro, etc, etc. They provide us with training resources which we utilize to the fullest!
Do you have a standard pricing system for your service? If so, please share the details here.
Nothing complicated in pricing. We offer in-house labor (bring it to us and we will fix it) for 75/hr. That is the most economical way to get repairs on a computer, or even a server that you are able to move yourself. For in-field, on site service, our standard rate is 125/hr, but if we work after hours, it will be more. For large jobs, we will adjust our rates downward.
What types of customers have you worked with?
Typical computer repair & server maintenance. Updates, viruses removed. Firewall updates, anti-spam solutions and licensing updates (sales of software)
Describe a recent project you are fond of. How long did it take?
We saved a non-profit (church) thousands of dollars by providing them special pricing on Microsoft and Symantec software, and switching them to a SIP trunk from old analog lines and a Voice over IP phone system. They now have the latest technology, at a much lower rate!
What advice would you give a customer looking to hire a provider in your area of work?
Don't go for "cheap" - The old adage is absolutely true - "You get what you pay for". While someone may charge 70 dollars per hour, it is very likely they will charge you for two or more hours when a competent technician would charge for a straight hour and you would have ended up paying less.