If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Benjamin Franklin Plumbing Greenville helps homeowners with plumbing repairs, installations, drain cleaning, repiping, water heater service, and septic pumping and repairs throughout Greenville, Anderson, Clemson, Easley, Spartanburg, Greer, Taylors, Simpsonville, and surrounding areas.
We send licensed plumbers in fully stocked trucks, provide written options before any work is done, and can complete most repairs while we’re there. Same-day appointments are often available.
Our work is backed by a 100% Satisfaction Guarantee, a Lifetime Workmanship Warranty, and our On-Time Guarantee. If we’re late, we pay you $5 per minute, up to $300.
Overview
Current Top Pro
Hired 45 times
Serves Greenville, SC
Background checked
License verified
19 employees
23 years in business
Business hours
SunClosedMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
104 reviews
5
97%
4
2%
3
0%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Robert Grant W.
Jan 23, 2026
•
Hired on Thumbtack
Our water supply line ruptured and we were without water. Benjamin Franklin plumbing was there within 2hrs and fixed the problem the next day. We really appreciate their professionalism and timeliness.
Details: Yes, repair is urgent • Yes, the building is currently flooded • House
Benjamin Franklin Plumbing's reply
Thank you so much for taking the time to leave this 5-star review. We’re truly glad we could help when your water supply line ruptured and left you without water. Plumbing emergencies like that are stressful, and our goal at Benjamin Franklin Plumbing in Greenville is always to respond quickly, communicate clearly, and provide professional, reliable repairs.
We’re proud our team was able to be on site same day within two hours and complete the repair promptly the next day. Timeliness, professionalism, and quality workmanship are core standards for our licensed plumbers, especially when it comes to critical issues like water line repairs.
We sincerely appreciate your trust in your local Benjamin Franklin Plumbing and the opportunity to take care of your home. If you ever need plumbing service, emergency plumbing repairs, or preventative plumbing maintenance in the future, we’re always here to help.
Plumbing Pipe Repair
Brandon R.
Jul 2, 2026
•
From Google
Got plenty of options to go with after a sudden waterheater malfunction, and they provided quality work with the installation.
Benjamin Franklin Plumbing's reply
So happy to hear the team was successful at restoring hot water to your home quickly.
Thank you for the opportunity and for taking your time to share your experience and feelings with the service you received!
⭐️⭐️⭐️⭐️⭐️
Juan R.
Jul 2, 2026
•
From Google
Angel Cortes was respectful, and professional. He explained the issues and the cost involved for the repairs. He had the tools and parts on his truck to repair the issues immediately. We are very happy with his work. We would highly recommend him!
Benjamin Franklin Plumbing's reply
Love hearing of interactions like this that lead to 100% Customer Satisfaction and appreciation for the whole Benjamin Franklin Plumbing team. From all us, we thank you for the opportunity!
⭐️⭐️⭐️⭐️⭐️
Kathy
Jul 2, 2026
•
From Google
We had a stopped kitchen drain during 4th of July week. Sam came out & fixed within an hour & 1/2. He was prompt, fixed our problem, very nice & explained everything. I would highly recommend them. We are grateful to get it fixed so quickly since it was for my 96 year old mom.
Benjamin Franklin Plumbing's reply
This is fantastic news! Thank you so much for sharing your experience and thoughts with us and the community! We love what we do!
⭐️⭐️⭐️⭐️⭐️
Rachael N.
Oct 29, 2025
•
Hired on Thumbtack
I was very impressed with how quickly my request was responded to as well as the thoughtfulness provided when I asked for a specific day of the week for service. The technician was skilled both in his expertise and willingness to explain the service needed in language a layman could understand. I would definitely recommend Benjamin Franklin to others and look forward to their help in years to come.
Details: Pump out septic tank • No problem, just need inspection or regular cleaning • No problem; just need maintenance • House
Benjamin Franklin Plumbing's reply
Thank you so much for sharing your experience! We’re thrilled to hear that our team’s responsiveness and clear communication made a difference for you. We take pride in making sure every customer feels informed and confident about the work being done. We truly appreciate your recommendation and look forward to helping you with any plumbing needs in the years ahead.
— The Team at Benjamin Franklin Plumbing Greenville
Septic System Repair, Maintenance or Inspection
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Benjamin Franklin Plumbing Greenville, we provide clear, upfront pricing before any work begins. After our licensed plumber takes a look and confirms what is going on, you’ll receive written options so you can decide what makes the most sense for your home.
There are no hidden fees or surprise charges. For larger repairs or installations, financing options may be available. We may also offer seasonal specials on select services, such as water filtration systems, tankless water heaters, or other plumbing upgrades.
Our pricing reflects trained, licensed plumbers, stocked service trucks, written options before work begins, quality workmanship, and guarantees that back up the work after we leave. We focus on doing the job right and giving you clear choices before you approve anything.
What is your typical process for working with a new customer?
Our process is simple and built around clear communication from start to finish.
When you reach out, our local team helps schedule a convenient appointment. A licensed plumber arrives in uniform, in a clearly marked Benjamin Franklin Plumbing truck, and takes the time to understand what is going on.
Once we inspect the issue, we explain what we found and provide clear written options before any work begins. You’ll know the price upfront, with no hidden fees or surprise charges. Financing options may also be available for larger repairs or installations.
Our plumbers complete the approved work, respect your home, clean up after themselves, and make sure you are satisfied before we leave. The work is backed by our 100% Satisfaction Guarantee, Lifetime Workmanship Warranty, and our On-Time Guarantee.
What education and/or training do you have that relates to your work?
Benjamin Franklin Plumbing Greenville is led by a South Carolina Master Plumber with more than 30 years of plumbing experience and a Master Plumber’s License held since 1998.
Our team trains every week to stay sharp on plumbing systems, service standards, safety, communication, and customer care. That ongoing training helps us diagnose issues accurately, explain options clearly, and provide reliable workmanship in each customer’s home.
