FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Fair and Honest
- What is your typical process for working with a new customer?
Upon arrival you will find a courteous and clean cut employee. We will find your tank, dig up the lid, remove the waste from your tank, get your approval of a job well done.
- Describe a recent project you are fond of. How long did it take?
My favorite story is for Will L (he left a review). His tank had not been properly pumped in 20+years and the sludge at the bottom of the tank, was no longer a sludge but was hard as concrete (about 8 inches). We pumped his tank clean (except the concrete sludge), placed 3 Bio-Clean bottles in the tank and came back 10 days later. The concrete sludge was now a soft slurry. We then cleaned out the rest of his septic tank.