FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At SCA Hardscapes, we believe in fair, transparent, and competitive pricing. Every project is unique, so we provide customized estimates based on the scope of work, materials, and design details. Free Estimates: We offer no-obligation quotes so you can make an informed decision. No Hidden Fees: What we quote is what you pay — no surprise charges. Flexible Options: We’ll work with you to design solutions that fit your budget without sacrificing quality. Discounts: We periodically offer seasonal promotions and provide discounts for multi-project packages or repeat clients. Value-Focused: While we may not always be the cheapest option, we guarantee superior craftsmanship and long-lasting results that save you money over time. Our goal is to give you the best return on your investment by combining skilled workmanship with materials that stand the test of time.
- What is your typical process for working with a new customer?
Our Process When we work with a new customer, our goal is to make the experience smooth, transparent, and enjoyable from start to finish. Initial Consultation: We start with a conversation (by phone or in-person) to understand your vision, needs, and budget. Site Visit & Evaluation: We visit the property to assess the space, take measurements, and discuss design possibilities. Custom Proposal: Based on your goals, we provide a detailed estimate and project plan with clear timelines and costs. Design & Material Selection: We guide you through choosing materials, colors, and layouts to ensure the finished project reflects your style. Project Execution: Our skilled crew gets to work, maintaining open communication throughout the process and keeping the job site clean and safe. Final Walkthrough: Once completed, we review the project with you to ensure every detail meets your expectations. Follow-Up Support: We stand behind our work and are available for questions, maintenance advice, or future projects.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in hardscape and masonry installation, with certifications in paver and retaining wall systems. We stay current on the latest techniques and materials, combining industry training with years of hands-on experience to ensure every project is built to last.