Prompt Home Services LLC

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Appliance type

Power source

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Introduction: We offer Prompt and quality service for your appliance repair. With 100% customer satisfaction.

Overview

Hired 54 times

Background checked

4 employees

5 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

Featured Projects

10 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

41 reviews

5

90%

4

3%

3

0%

2

7%

1

0%

Read reviews that mention:

Ellen C.

Jun 12, 2023

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Hired on Thumbtack

Wish I could choose all five categories, work quality, professionalism, responsiveness, value, punctuality. All were 5-stars. Thank you!

Details: Dishwasher • Frigidaire • Residential

Appliance Repair or Maintenance

Lynn L.

Jan 13, 2024

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Hired on Thumbtack

He was not able to help me and let me know right away before coming out. I appreciated that so much.

Details: Residential

Appliance Repair or Maintenance

Barbara C.

Nov 27, 2021

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Hired on Thumbtack

They replaced a switch to fix the microwave on the first visit. Upon returning they replace a board in the dryer and the door gasket on the washing machine to fix all three appliances I wanted fixed.

Details: Washer / dryer • Frigidaire • Residential

Appliance Repair or Maintenance

Thelma G.

Aug 4, 2021

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Hired on Thumbtack

The owner was very prompt to schedule the appointment technician arrived earlier than expected very professional fixed a washing machine which was off balance and needed springers had items the service charge was waived as he completed repair would recommend them for any appliance issues their service rendered is guaranteed and very reasonably priced.

Details: Washer / dryer • Kenmore • Residential

Appliance Repair or Maintenance

Scott B.

Jul 30, 2021

·

Hired on Thumbtack

We couldn’t get our dryer to start no matter what we did with all the normal common stuff. I was referred to a group that (as it turns out) was located in Asheville so they couldn’t help but their website sent me to Thumbtack and I picked Prompt Home Service because they had a 5 star rating. I filled out the app questionnaire and sent in a request for service. I actually got a response offering to come to the house the same day I made the request. When I couldn’t make that work they found a time the next day we could both be available. I got responses through the app. I got a notice when the technician was 1/2 hour away. He was on time, found our problem quickly - the connector on the dial was cracked. Instead of ordering the part himself and charging us for parts and labor - He texted us a link to order the part on Amazon. We have a two pack on the way for less than he would have had to charge us for 1. He then checked the rest of the dryer to make sure nothing else was wrong. Our dryer was good to go. He was friendly, courteous and professional. It was an excellent experience. We will definitely call them again if we have an appliance issue. Easily worth the service fee (which was lower than a few of the others in our area)

Details: Washer / dryer • GE • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Edward Razumovich