FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Competitive pricing and exceptional service. Diagnostic fee is waved if you go with repair quoted.
- What is your typical process for working with a new customer?
I will come out and diagnose unit. Customer pays quoted price. only pay diagnostic fee if not going to go through with repair.
- What education and/or training do you have that relates to your work?
2 years tech college, manufacturer training from Sub Zero, Miele, Bosch, Thermador, Frigidaire, Whirlpool, GE, LG, Samsung and others.