Connolly Custom Heating and Air

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About

I care about my customers. I care that the work that I perform results in a real benefit to the customer through increased comfort and lower utility bills. I follow the simple rule of leaving something better than I find it, paying attention to those details that may not be seen or noticed but do affect the customers comfort and efficiency. Seeing people amazed at the quality of the work at the price given and empowering the customer through giving them knowledge of how their system works and ways they can lower costs simply and inexpensively.

Overview

Hired 134 times

Background checked

2 employees

47 years in business

Business hours

Sun8:00 am - 7:00 amMon8:00 am - 7:00 am

Payment methods

This pro accepts payments via Cash, Credit card, and PayPal.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

2016

Services offered

Specific air testing required

Mold

Asbestos

Radon

Lead

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Excellent 4.9

102 reviews

5

95%

4

3%

3

0%

2

0%

1

2%

Read reviews that mention:

Shane C.

Jun 18, 2016

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Hired on Thumbtack

Central Air Conditioning Repair or Maintenance

Tom G.

May 21, 2018

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Hired on Thumbtack

There are not enough words to reflect the most positive experience we have had from Glenn Connolly. Ethical, moral, customer-focused, same day responsive, benefit oriented in both cost and quality, educational and informative, professional, great advice with no sales pressure, value driven toward the customer - all of these just scratch the surface ! We needed a new heat pump/air conditioner at our home. After 2 large heating and air firms quoted us the project, Glenn arrived, diagnosed the situation quickly, and quoted a solution that was 52% below that of the large and local firms. Glenn didn't try to sell us what we didn't need and approached us in a common sense fashion. Obviously, we chose Glenn for the project and could not be more satisfied. His tear-down, removal, and install was punctual and not intrusive at all to our home and 2 cats ! I would be happy to serve as a reference for Glenn Connolly, and I offer my phone (435) 602-0033 to those who might want to inquire more. Glenn's business model is indeed one of the most ethical that I have encountered in a long, long time, and I am sure you won't be disappointed in either his service and approach !

Details: Replace an existing A/C unit • As recommended by professional • No, I will need the HVAC specialist to purchase the unit • As recommended by professional • As recommended by professional • 2,000 - 3,000 sq ft • Two-story building • House

Central Air Conditioning Installation or Replacement

Richard E.

Jan 21, 2018

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Hired on Thumbtack

Glenn did great in getting everything working again for the nest thermostats in my home. After using two HVAC big companies I shall be using him with high regard for the future in anything I need for heating or air conditioning needs thank you very much. You were exceptional in your work throughout and thank you for everything.

Details: Repair • Furnace • Heat Pump • Attic • A month ago or longer • Two-story building • House

Heating System Repair or Maintenance

Barry P.

Sep 10, 2016

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Hired on Thumbtack

Glenn Connolly and his team were outstanding, from the first visit through to completion. Honest, professional, thorough. A very competitive bid and work completed on time. Highly, highly recommended for moisture control, HVAC issues, and such.

Insulation Installation or Upgrade

Chelsea N.

Jun 18, 2016

•

Hired on Thumbtack

Glenn Connolly responded to my inquiry almost immediately. He came out as soon as possible, and very quickly assessed the problem. He went out of his way to ensure things were fixed promptly. He was very fairly priced, and his work is exceptional. He truly went above and beyond to make sure my family had air conditioning.

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

Elizabeth Connolly

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My customers are the sole reason I get to do what I like to do everyday, so I feel that I should do everything I can to give them the absolute best price and service there is. It's not about how much I can make off my customers or to grow some big non personal company. It's about being fair to people and trying my best to serve them well so that they feel that there are still people out there that genuinely care about the people they serve. My customers are good people who deserve good prices and service.
What is your typical process for working with a new customer?
We listen to what the customer needs, then offer options based on their budget, any issues with the existing system and any issues such as humidity, dust etc. that we may be able to resolve when installing or servicing the equipment.
What education and/or training do you have that relates to your work?
Over 35 years of experience. Licensed South Carolina Mechanical Contractor, MASC Certified Master Heating and Air, U. S. Army veteran, NATE Certified, HVAC Excellence certified, EPA certified, Energy Star Partner, RESNET Home Energy Rater certified.