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Palmetto Site Prep LLC. Plumbing

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Heater problems
About
Palmetto Site Prep LLC has been serving the midlands since 2012. Specializing in PLUMBING(Residential and Commercial), land clearing, drainage and underground utilities. We have a 5 star review on Google and continue to strive for excellence and great customer support
Overview

Hired 150 times

Background checked

6 employees

14 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Credit card, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2025

Services offered
Heater services needed

Repair

Installation or replacement

Routine maintenance

Heater problems

Maintenance needed

No hot water

Water isn't hot enough

Hot water turns off during use

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

75 reviews

5

89%

4

4%

3

1%

2

0%

1

6%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

pro avatar
Harry M.

Apr 27, 2026

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Hired on Thumbtack

great work by Steven. He communicated often and worked quickly to restore hot water to our home. He did great explaining how to maintain the unit and adjust it accordingly. work recommend to others and work with again if needd.

Details: Repair • No hot water • Gas tankless • Outside • House • Owner

Water Heater Repair or Maintenance
pro avatar
Charlene G.

Apr 13, 2026

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Hired on Thumbtack

We recommend Steven at Palmetto. He did a great job, arrived as scheduled, determined the problem, explained the issue and the options and completed the repair. He was professional and skilled.

Details: Leaking or burst pipes or appliances • Bathroom • Shower or bathtub • House

Emergency Plumbing
pro avatar
Reginald A. F.

Jan 8, 2026

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Hired on Thumbtack

When I reached out to them, it did not take long to get a response. And, when I was available for them to come access my issue it did not take long to come up with a solution. The price was reasonable. And there was no mess when they were done. I am very pleased with my gas water heater repair. I would gladly recommend their service.

Details: Repair • Other heater issue • Gas tank • Garage • House

Water Heater Repair or Maintenance
pro avatar
WillnRee G.

Jan 1, 2026

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Hired on Thumbtack

It was pleasure working with Steve. My husband and I were really in a bind. We both had the flu and wasn’t able to look into some plumbing issues with our rental property. Steve responded quickly to my inquiry and was able to complete our job within 24 hours. I will definitely be keeping his contact info for any future jobs. He was a awesome to work with.

Details: Yes, repair is urgent • No, the building is not currently flooded • House

Plumbing Pipe Repair
pro avatar
Felicia G.

Dec 16, 2025

•

Hired on Thumbtack

Call quickly and was at my house in a hour, they was professional, honest and got my hot water heater up and running less than an hour. They recommended a new system and I plan to purchase a new one after Christmas and I would have no one except them to install. Thank you!

Details: Water heater repair • Garage • Water heater • House

Emergency Plumbing
Credentials
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Steven Roopchand

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