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Urgent Air Services LLC

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About
Urgent Air Services, locally owned by Thomas Putrel, is where your home's or business's heating, cooling, and water system needs are met with unmatched professionalism and care. We specialize in providing top-tier air conditioning, heating, water heater installation, and comprehensive commercial HVAC services, ensuring you get the best in climate control and comfort.
Overview

Current Top Pro

Hired 37 times

Serves Kershaw, SC

Background checked

3 employees

3 years in business

Business hours

SunClosedMon8:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2025

Services offered
Work needed
System type

Split system

Packaged system

Other

Building height

Single-level

Two-story

Three-story

High-rise

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

68 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

pro avatar
Justin E.

Mar 28, 2026

•

Hired on Thumbtack

I can’t say enough great things about Urgent Air Services. My HVAC system failed over the weekend, and at 6pm on a Sunday I started reaching out for quotes. Coty responded immediately. From the very beginning, he was incredibly responsive, knowledgeable, and helpful, walking me through multiple options that would work with my existing duct system. On the day of installation, his team showed up early at 7:45am and got straight to work. They spent the entire day making sure everything was installed correctly, running efficiently, and fully optimized. They didn’t just install the system, they made sure the new thermostats were properly set up and connected to the app so everything worked seamlessly. What really stood out was Coty himself taking the time to come out personally that morning, introduce himself, and clearly explain the entire process and timeline. That level of professionalism and customer care is rare. The entire crew was respectful, professional, and easy to work with throughout the day. The quality of work, speed of service, and overall experience exceeded my expectations, especially during a stressful situation like losing AC. If you find yourself needing HVAC work, hopefully not unexpectedly like I did, I highly recommend Urgent Air Services. They get the job done quickly, correctly, and at a fair price. Thank you again to Coty and the entire team!

Details: Replace an existing A/C unit • Split system • I'm flexible • Attic • Ground floor • 2,000 - 3,000 sq ft • Two stories • House • Owner

Central Air Conditioning Installation or Replacement
pro avatar
Stephanie A.

Mar 25, 2026

•

Hired on Thumbtack

I cannot recommend this company enough! Coty was incredibly personable, professional, and knowledgeable. We’ve had multiple companies look at our AC unit over the years, but Coty took the time to troubleshoot and fix the issue. His pricing was extremely reasonable, and he truly went above and beyond for us. If you’re looking for a reliable and honest team, this is it.

Details: Replace an existing A/C unit • Remove an old A/C unit • As recommended by the professional • I'm flexible • As recommended by the professional • Location recommended by the professional • 1,000 - 2,000 sq ft • One story • House • Owner

Central Air Conditioning Installation or Replacement
pro avatar
Ralph R.

4 weeks ago

•

Hired on Thumbtack

By far they have been the most reasonable and professional ac company I dealt with in years. Their follow up and quick response made this experience a very pleasurable. Even the initial visit was a second opinion which turned out to be the right call. The Daikin equipment was exactly what I was looking for great service/ warranty. I would say Urgent Air will be in business for a long time based on my interaction and would recommend them to anyone that would listen or wanted a fair honest assessment.

Details: Replace an existing A/C unit • As recommended by the professional • I need the professional to purchase the unit • Attic • Ground floor • 1,000 - 2,000 sq ft • Two stories • House • Owner

Central Air Conditioning Installation or Replacement
pro avatar
Daresha H.

May 14, 2026

•

Hired on Thumbtack

Coty is amazing! He is very knowledgeable about what he does and he’s friendly. He had the parts he needed to complete the service and was finished within 30 mins! I had no questions at the end because he explained everything as he worked. Pricing was fair and I’m keeping this company in my contacts going forward.

Details: Repair • Only warm air is blowing from the vents • Closet • Outside • House • Owner

Central Air Conditioning Repair or Maintenance
pro avatar
MSVS C.

Mar 26, 2025

•

Hired on Thumbtack

Awesome team you guys have here! I had the pleasure of having Coty at my home. I showed him where everything was located, and he immediately went to solve the multiple issues my unit was having! He was very informative about the issues I was experiencing. He explained what he was replacing and why it was necessary to do so. I am very satisfied and pleased with the work that was performed. Real Quick be sure to have a verified technician look at your unit! Thanx again, Coty

Details: Repair • Unit won't turn on or off • The power is on, but the fan won't run • Attic • Outside • House

Central Air Conditioning Repair or Maintenance
Credentials
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Thomas Putrel

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