Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.8
48 reviews
5
96%
4
0%
3
0%
2
0%
1
4%
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Read reviews that mention:
Mary I.
Jul 3, 2026
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Hired on Thumbtack
I had two windows in a dormer that needed replacing. This company was the only one out of 3 that I contacted who actually went up on my roof to inspect the damage. Although it took several weeks before the new windows could be installed, they did an awesome job and I am very satisfied.
Details: 2 - 4 windows • Residential • Owner
Window Installation
Paul S.
Aug 2, 2026
•
Hired on Thumbtack
It was an absolute pleasure working with Luis. Highly, highly recommended and very happy with my roof work. Thank you!
Details: Flashing needs to be repaired or replaced • Soffit or fascia needs to be repaired or replaced • Single-level building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential • Owner
Roof Repair or Maintenance
Lori R.
Jun 6, 2024
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Hired on Thumbtack
Everyone was very professional and very easy to work with from the person who did the estimate, to the person who worked in the office with all of the documentation to the foreman and the crew. I am very happy with my new roof.
Details: Flashing needs to be repaired or replaced • Entire portions of roof need to be repaired • Single-level building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Roof Repair or Maintenance
Nate k.
Dec 2, 2024
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Hired on Thumbtack
Good communication from this company. Worked with me on schedule, materials and cost discussions without issues. I would not have a problem reaching out to this company for my next exterior job.
Details: Entire portions of roof need to be repaired • Single-level building • 0 - 10 years old • Metal • No, the project is not covered by an insurance claim • Residential
Roof Repair or Maintenance
trey J.
Sep 15, 2023
•
From Google
I was in a crunch and needed my roofreplaced a.s.a.p, and Charleston Roof and Windows delivered, Eric not only came and gave me a quote IN PERSON. I say this because alot of companies I contacted wanted to use a drone without even coming to look at roof in person, which I think when dealing with a roof you need to be there in person to see extra layers of shingles that needs to be removed which I had, and also to inspect for water damage... Etc, because I can get a quote for one thing, and when other companies show up to start work they could jack up price because they originally didn't do their due diligence, but Eric went through all the P's and Q's in person and I appreciated that. we went through different options/shingles, and the price was very good/fair, communication was very good also, The day of, not only did they finish my roof in one day but they were cleaning up by noon, and I was really impressed, they started really early which I liked, and it was good for them, especially with the heat that day. There was not one sign of debris left, I would highly recommend this company, For all of your roofing needs.
Charleston Roofs and Windows's reply
Thank you so much for your 5-star review and feedback Trey! I'm very happy to hear that you were so pleased with your roof replacement!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Free Estimates, financing options available, as well as monthly payments.
What is your typical process for working with a new customer?
Lead comes in
Information is gathered
Appointment is set
Inspection appointment takes place
Estimate is prepared and presented
Sign contract or follow up weekly
What education and/or training do you have that relates to your work?
Licensed and insured as well as over 10+ years in business.
