If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Carolina HVAC Service, LLC is a veteran and family-owned heating and cooling company proudly serving communities across North and South Carolina. With 4 years in business and a dedicated team of 7 professionals, we focus on reliable central air conditioning and heating system installation and replacement.
Fully licensed (Heating – Group 3 – Class I and Commercial Mechanical – Packaged Equipment PK2), we’re committed to honest recommendations, quality workmanship, and long-lasting comfort for your home.
We’re currently offering 10% off for all veterans, plus a $750 buy-back for your heating equipment this fall and winter.
If you’re considering a new system or replacement, reach out for a straightforward, no-pressure estimate and trusted local service.
Overview
Hired 5 times
Serves Lancaster, SC
Background checked
License verified
7 employees
4 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Check, Credit card, and Google Pay.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
Heating – Group 3 – Class I
License state: NC
Background checked
Passed by Corey Austin on Feb 25, 2025.
Services offered
Work needed
System type
Split system
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
105 reviews
5
93%
4
1%
3
0%
2
2%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Matthew B.
Aug 2, 2025
•
Hired on Thumbtack
Excellent experience from beginning to end. They repaired my system to keep cool air in the house until we could replace the system for next extra charge.
Details: Repair • The power is on, but the fan won't run • Attic • Outside • House
Carolina HVAC Service, LLC's reply
Thank you so much for sharing your experience! We’re glad our team could keep you comfortable and make sure you had cool air until your replacement was ready. We truly appreciate your trust in Carolina HVAC Service, LLC and look forward to helping you with your new system installation soon!
Central Air Conditioning Repair or Maintenance
cade H.
Aug 17, 2026
•
From Google
Cory and Jose came out to my house and were very friendly and professional. The veteran owned and operated status is just a kicker. Ill never use anyone else for HVAC needs.
Justin E.
Jan 19, 2026
•
Hired on Thumbtack
I initially had a frustrating experience with a zoned HVAC issue that wasn’t resolved on the first visit. After I shared my concerns, the company reached out to me directly and worked to make things right. I really appreciate their follow-up, professionalism, and willingness to stand behind their service. Because of how they handled the situation, I will be using them again in the future.
Details: Repair • Unit won't turn on or off • Attic • Outside • House
Central Air Conditioning Repair or Maintenance
Jeffrey N.
Jul 31, 2025
•
Hired on Thumbtack
Corey was incredible to work with. He’s the definition of a true tradesman—knowledgeable, skilled, and genuinely proud of his work. You can tell this isn’t just a job to him. It’s part of a multi-generational family business, and that pride and experience really come through in everything he does.
From the moment he arrived, Corey was honest and upfront. He didn’t try to sugarcoat anything. He clearly explained the issue and helped me understand exactly what needed to be done. That kind of transparency and integrity is hard to find, especially in the HVAC world.
He showed up on time, carried himself with calm confidence, and made me feel completely at ease. I never felt stressed during the visit, just reassured that I was in good hands. It’s refreshing to find someone in South Carolina who takes this much pride in their craft and actually delivers on what they say.
I would absolutely recommend Corey. He’s dependable, professional, and brings generations of experience to the table.
Details: Routine maintenance • Attic • Outside • House
Carolina HVAC Service, LLC's reply
Thank you so much for your thoughtful and detailed review! We truly appreciate you taking the time to share your experience. Corey takes great pride in his work, and your words capture exactly what drives him—delivering honest, skilled, and dependable service rooted in family tradition. It's incredibly rewarding to hear that his integrity, craftsmanship, and transparency came through during your visit.
Your recommendation means the world to us, and we're grateful for the opportunity to earn your trust. If you ever need anything in the future, we’re just a call or text away. Thank you again for your support!
Central Air Conditioning Repair or Maintenance
LarryO O.
Aug 14, 2026
•
From Google
I met two technicians at a gas station and since I've been looking for an HVAC company to do work for me, I approached them and since they were so nice I had them come out and do work on my unit and I was very pleased with what we accomplished which was an evaluation of my units performance. They took care of my needs and I even got to speak with the owner who was very nice. Good company.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Carolina HVAC Service, LLC, we believe in transparent and fair pricing.
We provide upfront estimates with no hidden fees.
Our pricing is competitive and based on the job scope, not just hourly rates.
We offer military and first responder discounts as a thank-you for your service.
Seasonal promotions and special discounts may be available—ask us about current offers!
For a detailed quote, feel free to contact us!
What is your typical process for working with a new customer?
At **Carolina HVAC Service, LLC**, we make the process simple and hassle-free for new customers:
1. **Initial Contact & Consultation** – **********************************************. We’ll discuss your HVAC needs and answer any questions.
2. **Scheduling an Appointment** – We’ll set up a convenient time to inspect your system or provide an estimate.
3. **On-Site Assessment** – Our technician will assess the issue, explain findings, and offer repair or installation options.
4. **Transparent Pricing** – You’ll receive a clear, upfront estimate before any work begins.
5. **Service Completion** – Once approved, we’ll complete the job efficiently and professionally.
6. **Follow-Up & Support** – We stand by our work and are available for any follow-up questions or future maintenance needs.
We prioritize quality work, honesty, and customer satisfaction every step of the way!
What education and/or training do you have that relates to your work?
At **Carolina HVAC Service, LLC**, our technicians are highly trained and experienced in the HVAC industry. Our qualifications include:
- **EPA Certification** – Ensuring safe and compliant handling of refrigerants.
- **HVAC Technical Training** – Formal education from accredited trade schools and hands-on apprenticeships.
- **Manufacturer-Specific Training** – Ongoing training with leading HVAC brands to stay up to date on the latest technology and best practices.
- **Years of Hands-On Experience** – We have extensive experience in diagnosing, repairing, and installing heating and cooling systems for residential and commercial properties.
- **Licensed & Insured** – Providing peace of mind that you're working with qualified professionals.
Our commitment to continuous education means you’ll receive top-notch service from knowledgeable experts!
