Dr Rooter

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Responds in about 15 min

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Introduction

"Our licensed and highly-trained plumbers at Dr. Rooter are standing by to tackle even your trickiest plumbing problem. Dr Rooter has been proudly serving the Lexington and Columbia South Carolina midlands region for over 25 years and are ready to use our expertise to solve your every plumbing need. Dr. Rooter specializes in troubleshooting your plumbing issues and offering permanent solutions to repair your broken systems. Call today to learn more!"

Overview

Hired 19 times

Serves Lexington, SC

Background checked

10 employees

26 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook

Reviews

Customers rated this pro highly for punctuality, professionalism, and work quality.

Exceptional 5.0

101 reviews

5

99%

4

0%

3

1%

2

0%

1

0%

Read reviews that mention:

Jerry G.

Apr 4, 2025

·

Hired on Thumbtack

Details: Yes, repair is urgent • Multiple drains have issues • Slow draining • House

Plumbing Drain Repair

Tina R.

3 days ago

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Hired on Thumbtack

Dr Rooter was very responsive and was able to address my issue in a timely manner.

Details: 1 shower or bathtub • Shower • Leaking faucet or shower head • House

Shower and Bathtub Repair

Jasper L.

Mar 8, 2025

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Hired on Thumbtack

They did a great job, but was quoted over +900 for vavle change and basic plumbing work. We opted for the valve change and connection to water supply 350, we decided to dyi the rest.

Details: Yes, repair is urgent • No, the building is not currently flooded • Sink • House

Dr Rooter's reply

Dear Professor Lim, I'm glad you successfully completed your plumbing project! While I'm disappointed you weren't fully satisfied, I'm honestly puzzled how we could have improved. From my perspective, this was a 5-star service: lightning-fast response, a technician at your door in under two hours, multiple options presented (you chose the basic one), and a signed agreement before any work began. We documented everything, ensured a leak-free installation, and you signed off on the completed job. All in, we resolved your plumbing emergency in just 3 hours. For future customers: We strive for same-day service, offer various options to fit your needs and budget, and obtain your approval before starting any work. We stand behind our work with a warranty. Understanding your plumbing issues and the solutions available is at the heart of our service.

Plumbing Pipe Repair

Past Customer

Jan 29, 2025

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From Google

Daniel Welch was the perfect service technician: pleasant, energetic, knowledgeable, efficient and focused. He arrived promptly, assessed the problem and fixed it all in a 1.5 hr time period.In addition, my thanks and appreciation too for MS Erica, the woman who took my call and helped me.Many thanks

Past Customer

Jan 28, 2025

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From Google

One of the most responsive plumbing companies in town. Always able to meet me on my terms. Family owned and friendly, great people with great attitudes and prices that are hard to match!

Dr Rooter's reply

Denny, thank you for your thoughtful review of our company, Dr Rooter. We truly appreciate your kind words and are happy to hear that our team's responsiveness and customer service exceeded your expectations. We're also glad you've noticed our focus on friendliness and competitive pricing. We are a family-owned business and treat all our customers like family. Thank you for choosing us and for your support. We look forward to serving you again in the future. All the best, the team at Dr Rooter.

Credentials

Background Check

Jk Sims