FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are transparent and based on the size of the home and type of service requested. We offer add-ons such as fridge, oven, or window cleaning for an additional fee. For recurring services, we provide loyalty discounts. There are no hidden charges—everything is agreed upon before the service starts.
- What is your typical process for working with a new customer?
We begin with a clear conversation about your needs and expectations. Once the service is scheduled, we provide preparation guidelines (such as clearing areas or providing access). On the service day, we bring our own supplies and complete a detailed checklist. After the cleaning, we review everything with the customer to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Our team has hands-on training in residential deep cleaning, move-out/move-in cleaning, and specialized care for kitchens and bathrooms. We are detail-oriented, follow professional cleaning checklists, and continue improving our methods to provide efficient and reliable service.