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BitHawk IT — Columbia, SC | Remote Nationwide

Top Pro

This pro is currently not available for Computer Repair
This pro is currently not available for Computer Repair

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About
BitHawk IT — Computer Repair & IT Support | In-Person (Columbia, SC) & Remote Nationwide Outside of Columbia, SC? I offer remote support nationwide for software issues, virus removal, troubleshooting, and setup help. Note: remote support cannot fix physical hardware problems (broken screens, computers that won't power on, etc.). For those, you'll need a local technician. Hi, I'm Ryan — owner and technician at BitHawk IT. Whether you're in the Lexington/Columbia area and need someone to come to you, or you're anywhere in the US and need remote support, I'll give you a straight answer and get it handled. Important: Unfortunately, not every provider on this platform has your best interests in mind. Be cautious of any tech service that won't give you a price upfront, pressures you into purchases, or tries to charge your hundreds. Free diagnosis before any work begins. 10% discount for veterans and veteran-owned businesses. Home & Personal Services: - Virus, malware & pop-up removal - Computer tune-ups & performance optimization - Slow or freezing computer repair - New computer setup & data transfer - Printer setup & troubleshooting (HP, Canon, Brother, Epson) - Wi-Fi & network troubleshooting - Smart TV & streaming device setup - Smart home setup (Alexa, Ring, Nest, etc.) - Password resets & account lockouts - Phone & tablet setup - Data recovery Small Business Services: - Managed IT support plans - Network setup & troubleshooting - Business Wi-Fi optimization - Microsoft 365 support - Cybersecurity & virus protection - VPN & remote employee setup Why clients choose BitHawk IT: - Upfront pricing — you know the cost before any work begins - Free diagnosis, every time — no charge just to take a look - No upsells, no unnecessary repairs — only what you actually need - Never pushy — you decide, on your timeline - Patient and easy to talk to — no tech jargon, just plain English - Same-day & next-day appointments usually available - Local support in Lexington/Columbia, SC - Remote support available nationwide - 10% veteran discount
Overview

Current Top Pro

Hired 132 times

Background checked

1 employee

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2025

Top Pro Icon

2024

Top Pro Icon

2023

Services offered
Computer issue

Slow computer performance

Virus or malware

System error or blue screen

Full computer diagnostic only

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media
Projects and media
Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

65 reviews

5

97%

4

3%

3

0%

2

0%

1

0%

Read reviews that mention:


pro avatar
Addy T.

4 days ago

Hired on Thumbtack

Details: PC • Laptop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Angel Y.

6 days ago

Hired on Thumbtack

My PC stopped loading websites which I need for 'important' functions that caused anxiety and the stress of considering purchasing a new PC. However, Ryan at BitHawk fixed the issue and made the PC once again functional. His abilities are awesome, and whomever does not utilize his service, will regret it. Thank you Ryan/BitHawk IT. P.S. He deserves all five ratings above and not just the three as limited.

Details: PC • Laptop • Slow computer performance • Remotely (phone or internet) • My home, venue, etc.

Computer Repair
pro avatar
James R.

2 weeks ago

Hired on Thumbtack

BitHawk was all over it. Nice, professional, punctual. Even though he had no experience with a radio bridge, he figured it out and solved my issue. Great exeprience! Would not hesitate to use him again.👍

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Susan M.

Feb 3, 2026

Hired on Thumbtack

Ryan was quick to reply to my printer problem I thought I had. He checked many things out, plus worked on an old computer that has some issues which he would need to come back for a few hours to work on. I feel really comfortable with him. He seems to have a lot of incite with technical issues. I asked for his card because he knows his stuff.

Details: Desktop printer • HP

Printer and Copier Repair
pro avatar
James C.

Nov 6, 2025

Hired on Thumbtack

I reached out on Thumbtack when I needed some answers to questions I had concerning some software applications I had on my computer, along with some advice & counsel as to how to best move forward with some other computer concerns I had. Ryan with BitHawk was prompt to respond & I decided to go with him to help me. In doing so, I was very pleased with his work & feel his consulting fee was indeed a fair price. I would definitely contact him again should I need additional help in the future with my computer.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
Credentials
Background Check

Ryan Nemer