- What should the customer know about your pricing (e.g., discounts, fees)?
My prices are not always the lowest, but they are competitive, and believe I offer the most value for similar pricing. I am proud of my work and the reputation I leave behind. My customers can be confident their work was completed properly.
- What is your typical process for working with a new customer?
I prefer to give a free, no pressure, onsite estimate to the customer with a firm commitment for the cost of my services. I will generally only give a price range from pictures, except for smaller stumps. When I quote a price range, I do my best to clearly explain factors that would move the price from the high end to the low end. We can review together on site to ensure we agree. Grinder Stump Removal treats customers fairly with professionalism. I give quotes with pricing, timing and my personal commitment.
- How did you get started doing this type of work?
My grandfather's grandfather dabbled in stump removal, blasting them out with dynamite. He got my grandfather started. My grandfather operated a "Stump King" grinder, and taught me about the business.