FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price our services based on the size and condition of the job, not just flat rates. First-time customers may qualify for a discount, and we occasionally run seasonal promotions. All estimates are upfront and transparent—no surprise fees.
- What is your typical process for working with a new customer?
We start with a conversation to understand your needs and goals. After that, we provide a clear estimate—often the same day. Once approved, we schedule the service and keep you informed every step of the way. Our team shows up on time, treats your property with respect, and leaves it better than we found it. Follow-ups and satisfaction checks are part of our process too.
- What education and/or training do you have that relates to your work?
We’ve spent nearly two decades refining our methods and training our team. Our technicians go through in-house training on safety, equipment handling, customer service, and proper cleaning techniques. We also keep up with industry standards to make sure we’re offering the safest and most effective solutions.