Hello my name is Carnell Pinckney owner and operator of Pinckney’s Do Diligent Plumbing LLC. We specialize in drain clearing, drain repairs, toilets, faucets, tank and tankless water heater installation as well as flushing and maintenance. Gas line repairs and installation’s. Having issues closing on a home because of plumbing repairs ???I’m your guy!!! I’m a locally raised guy and have worked for the most qualified company’s in the area. I bring nearly 12 years experience in the service plumbing industry. Excelling in customer service and giving the customer the experience as if we were a bigger outfit, with FAIR but firm pricing. I believe in doing what’s right in all cases. My motto is I am NOT a SALESMAN, IM A PLUMBER. I will treat all my customers homes as if it were my grandmas home! I will be here to take on all your plumbing needs.I look forward to hear from you all, and to be your trusted plumber
Thanks,
Carnell Pinckney
Owner and operator of Pinckney’s Do Diligent Plumbing LLC
Overview
Hired 30 times
Background checked
1 employee
6 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
Services offered
Project type
Garbage disposal replacement
Garbage disposal installation
Disposal type
Continuous feed (common)
Batch feed
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
25 reviews
5
100%
4
0%
3
0%
2
0%
1
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Read reviews that mention:
Selina N.
Nov 10, 2025
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Hired on Thumbtack
He did an awesome job putting my sink back together after having cabinets replaced
Details: A few pipes • Hook-up appliance or fixture • House
Plumbing Pipe Installation or Replacement
Don B.
Jul 22, 2022
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Hired on Thumbtack
I appreciate the honesty and integrity shown by this servicer. Open review of my request he explained that the job that I was looking to have done was slightly outside of the services he offers.
He explained what the probable issue was and made recommendation on what my needs would likely be. He then advised me on how to request the proper vendor. All of this without charging a service visit fee. I will certainly be adding him to my go to list for future needs.
Details: 1 toilet • Municipal water (most common) • House
Toilet Repair
Kim G.
Sep 19, 2021
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Hired on Thumbtack
Carmel Pinckney was great. He came to do our repair even though he doesn’t work on weekends. He was very professional, friendly , and punctual. We are more than satisfied.
Details: 1 toilet • Municipal water (most common) • House
Toilet Repair
Melissa L.
Feb 4, 2022
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Hired on Thumbtack
This company is amazing! The owner responded to my request immediately, set up a time very quickly, confirmed the time later and also let me know when he was on the way. None of that "guess I'll sit home all day waiting for them to show up" we have had with other services. He was upfront about cost, gave me a clear explanation of the problem, and was very friendly to my son and me. I would use them again in a heartbeat!
Details: 1 toilet • Toilet is running • Municipal water (most common) • House
Toilet Repair
Emily A.
Feb 27, 2023
•
Hired on Thumbtack
He did an awesome job and had great communication and pricing was reasonable. Explained everything as he went so I knew what he was doing. Will definitely use him again in the future!
Details: Replacement; there is an existing toilet (which needs to be replaced). • 1 toilet
Toilet Installation or Replacement
Credentials
Background Check
Carnell Pinckney
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I work off a flat rate system so their is no itemized parts and labor. Each job is by task and I can discount over multiple tasks. I provide parts that I can warrant and I cannot warrant customer supplied parts. Service charge is mandated and can be waived if we move foward with work that day.
What is your typical process for working with a new customer?
Explain there situation in a fashion were they can easily understand and going over the process letting the be clear on every step
What education and/or training do you have that relates to your work?
I’ve taken courses for Rennai and Navien tankless water heaters as well as 6 years field experience in this region. I’ve taken Nexstar service system training and advance nexstar service training through a company where that was there service system. These trainings were more customer service based ; and that’s what I pride myself on, as well is workmanship!!
