We are a veteran owned and operated local business with 4.9 star google ratings and A+ BBB. Our main goal is to offer the best customer service with top notch Heating and Cooling knowledge with NATE certified service technicians and factory trained employees. We are licensed in both South Carolina and North Carolina and offer all HVAC Services. The first time we talk to you your satisfaction becomes our top priority!
Overview
Current Top Pro
Hired 141 times
Background checked
License verified
18 employees
20 years in business
Business hours
SunClosedMon9:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2021
2020
Credentials
License verified
Contractor - Commercial: Mechanical - Air Conditioning
License state: SC
Background checked
Passed by Curtis Rawdon on Dec 9, 2022.
Services offered
A/C services needed
Repair
Routine Maintenance
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
101 reviews
5
91%
4
4%
3
1%
2
1%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Turquoise S.
Mar 25, 2026
•
Hired on Thumbtack
Christian arrived prepared, answered every question professionally, and walked me through each process.
From initial customer engagement to resolving our issue, the customer service was superb.
We will definitely use this company moving forward. THANK YOU
Details: Routine maintenance • Only warm air is blowing from the vents • Routine maintenance • Attic • Outside • Townhouse • Owner
Central Air Conditioning Repair or Maintenance
Angela B.
Aug 25, 2024
•
Hired on Thumbtack
Great customer service personalized to my service need. Took the time to explain — detail's informed my decision to choose US Air Heating and Cooling. Very satisfied customer.
Details: Heat Pump • As recommended by professional • Attic • 2,000 - 3,000 sq ft • Two-story building • House
Heating System Installation or Replacement
Tameca B.
Aug 2, 2021
•
Hired on Thumbtack
The service tech Steve did a good job explaining what the issue with my A/C could be and the reason why. He also answered all of my questions. Luckily for me, my A/C just needed a tune up. I will be using U.S. Air Heating and Cooling in the future.
Details: Routine Maintenance • Outside • Outside • House
Central Air Conditioning Repair or Maintenance
Debbie G.
Apr 25, 2023
•
Hired on Thumbtack
Josh and team were great! Quickly assessed the situation and got to work. Will definitely use US Air Heating and Cooling again! Thanks for the quick service!
Details: Furnace • Heat pump • Routine maintenance • Attic • Two-story building • House
Heating System Repair or Maintenance
Moyo L.
Sep 7, 2023
•
Hired on Thumbtack
US Air replaced my entire HVAC system and got it running smoothly. They always responded promptly and addressed all concerns raised.
Details: Install new heating system • Natural gas • As recommended by professional • 1,000 - 2,000 sq ft • Single-level building • House
Heating System Installation or Replacement
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Competitive Pricing. Military Discounts, Teacher Discounts, First Responder Discounts, Preventative Maintenance Customer Discounts, Annual Maintenance Plans, Financing available, Auto Draft available.
What is your typical process for working with a new customer?
Once you reach out to us via Thumbtack one of our representatives will follow up with a message or phone call. Once we have the information to add you to the schedule for service you will receive a notification from our company letting you know you have been scheduled with the time and date that was agreed upon. On the day of your service, you will get a notification again reminding you of the service and you will also get a notification and phone call ahead of your scheduled appointment from the technician when he is on the way. During your service the technician will diagnose the issue and go over the findings and pricing with you. Once the job is completed the technician will go over the invoice with you and can collect any payment due at the time of completion. You will also receive a follow up email approximately a week after service asking about your experience with the company.
What education and/or training do you have that relates to your work?
NATE Certified Service Techs.
Factory Trained Employees.
EPA
ACCA
Energy Star Rated Company
Top Customer Service Award
Low GWP Refrigerant Safety A2L Certified
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