CAD Design Help
About this pro
EfficientJun 15, 2018Verified
I ordered some 3-d forms to make envelopes with a mold and deckle. We face-timed and I showed him exactly what I needed. I received the 3 plastic forms and one was broken and the other two didn't fit the deckle. His response was that for him to fix anything it would count as another job and I would receive another invoice. Bottom line is he did not deliver the services promised and didn't know what he was doing.Oct 4, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?I typically bill by the hour but there have been times I have done a project for a fixed price.
- What is your typical process for working with a new customer?My normal process is to have a Skype or web conference with the client to understand the requirements. Then I will get to the design work, and when I feel that I have a good first draft I will set up a second meeting. This process may go through a few loops before completion. I guarantee my work and will work till it is done correctly.
- What education and/or training do you have that relates to your work?I have a degree in Mechanical Engineering from Virginia Tech and 10 years of work experience in product design, project engineering, and 3D modeling.