FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Sewer Daddy Plumbing, we believe in honest, upfront pricing. We operate on a flat-rate pricing system, meaning you pay the quoted rate for the job regardless of whether it takes us five minutes or five hours to complete. This allows you to know the cost upfront without worrying about the clock running, potentially saving you money and giving you peace of mind. We proudly offer discounts for senior citizens, military members, and first responders as a thank-you for their service and contributions to our community. We also appreciate customers who spread the word! Our $25 referral bonus is our way of saying thank you for recommending Sewer Daddy Plumbing to friends, family, and neighbors. Our goal is to provide quality workmanship, dependable service, and fair, transparent pricing on every job.
- What is your typical process for working with a new customer?
At Sewer Daddy Plumbing, we make the process simple and stress-free from the first phone call to the completion of the job. We begin by listening to your concerns, gathering information about your plumbing needs, and scheduling a convenient service appointment. Once on-site, our technician will assess the issue, explain the recommended solution and/or options if available, and provide upfront, flat-rate pricing before beginning any work. With your approval, we complete the job with a focus on quality workmanship, professionalism, and respect for your home or business. Before we leave, we ensure the work has been completed properly, answer any questions you may have, and make sure you are satisfied with our service. Our goal is to build lasting relationships with our customers by providing honest recommendations, dependable service, and a positive experience every step of the way.
- What education and/or training do you have that relates to your work?
At Sewer Daddy Plumbing, our team brings hands-on plumbing experience, practical field training, and the knowledge needed to handle a wide range of residential and commercial plumbing needs. Our technicians continually build their skills through real-world experience, ongoing learning, continuing education classes, and staying up to date with industry standards and best practices. From everyday plumbing repairs and fixture installations to drain cleaning, sewer line work, and water heater services, we focus on providing safe, reliable, and professional workmanship. We take pride in doing the job right, treating our customers with respect, and finding dependable solutions to their plumbing problems. Our commitment to quality service and continued improvement helps us deliver the professional results our customers expect from Sewer Daddy Plumbing.