- What should the customer know about your pricing (e.g., discounts, fees)?
* As a general rule, I charge a flat rate of $60.00 per hour ( Plus parts and Materials ) for all the Honey-do lists, punch-out list and any miscellaneous task, etc. Any miscellaneous service calls request or any small task that takes less than 1 hour to complete there is a flat rate of $75.00 minimum. *Any projects that the overall estimate cost is more than $500.00 to complete will be asked for a deposit of 25% upfront to buy miscellaneous materials. * I also give the option of Package pricing for small or larger projects as a flat rate for the whole job including parts and materials for like a painting project or punch out list or something similar. * NOTE * If you combine other services that I provide it will reduce the overall price of your projects when combined. * Normal Business operation hours are Monday - Friday 7 A.M - 5 P.M And Saturdays 9 A.M - 5 P.M and Closed On Sundays. Payments Accepted : Visa, Mastercard, Discover, American Express , Cash , Checks * NOTE * Any NSF on returned checks there will be a Fee added on to final bill and an alternative payment will be required. * NOTE * Any cancelations at the last minute within 30 minutes upon expected arrival will be a $25.00 fee will be billed separately. If the cancelation is justifiable within reason the fee will not apply.
- What is your typical process for working with a new customer?
I always make sure communication is priority and to be able to listen to what the customer needs and wants are. Communication is key and to be able to be honest with each other is very important to me and to also have that trust in each other is a true way to have a successful start with new customer.
- What education and/or training do you have that relates to your work?
I have many years in the construction industry with multiple experience in various trades.Throughout the years of doing this type of work for other major companies to learn all the trades and mastering them, i begin to realize these major companies did not really care about true craftmanship and quality of work being performed. That bothered me tremendously, besause i am a true craftsman who cares about quality work and who is all about the small details in everything that i do. For that reason is why i went into business for my self to make a difference for people who appreciate quality work and done right the first time.