FAQs
- What is your typical process for working with a new customer?
Initial Contact & Information Gathering We start by collecting basic details about your project—what you’re looking to have done, the size and scope, and any specific preferences or concerns you may have. Schedule an Initial Appointment (if needed) For many projects, especially larger or more detailed ones, we’ll schedule an in-person visit to assess the site, take measurements, and better understand your needs. Send a Quote After evaluating the project, we provide a clear, written quote outlining the scope of work, materials, pricing, and estimated timeline. Quote Approval & Deposit Once you review and approve the quote, you’ll sign off on it and provide a deposit to officially book the project. Schedule the Job With the deposit in place, we schedule your project on our calendar and keep you informed every step of the way—from prep work to the final pour.
- What types of customers have you worked with?
We've worked with a wide range of customers in both residential and commercial sectors. Each type of client brings different needs and expectations, and we're experienced in delivering high-quality concrete projects tailored to both.
- What advice would you give a customer looking to hire a provider in your area of work?
Hiring the right concrete professional takes a little time up front, but it can save you thousands in repairs and frustration later. Focus on reputation, experience, clear communication, and written agreements—and you’ll be on solid ground.