FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, competitive pricing that reflects the quality of our work. Every roofing project is unique, so we provide detailed, itemized estimates that break down exactly what you're paying for. No hidden fees or surprises. We also understand that a new roof is a significant investment, which is why we offer flexible financing options to help make your project more manageable. During your free consultation, we'll discuss all available options and work with you to find a solution that fits your budget.
- What is your typical process for working with a new customer?
Our process starts with building a relationship based on trust and open communication. When you reach out to us, we'll schedule a convenient time for a thorough roof inspection and consultation. We'll answer all your questions, address any concerns, and take the time to really understand your needs and goals. You'll never feel rushed or pressured. We believe an informed customer is a happy customer. Once we've covered everything and you feel confident moving forward, we'll create a detailed proposal and timeline that works for your schedule.
- What education and/or training do you have that relates to your work?
We bring over 25 years of hands-on experience in the roofing industry to every project. Our team has earned the distinction of being a preferred Owens Corning contractor, which means we've met their rigorous standards for quality, professionalism, and customer service. This preferred status also allows us to offer enhanced warranty options on our installations. We stay current with the latest roofing technologies, building codes, and best practices through ongoing training and certification programs.