What should the customer know about your pricing (e.g., discounts, fees)?
I cannot use a standard pricing system because every project in different and unique.
What is your typical process for working with a new customer?
I can either be reached by email or phone, I usually do free estimates, I can meet at my clients convenience. the rest depends on the projects. I supply yardage charts if needed. I have a network of fabric suppliers that can be viewed online.
What education and/or training do you have that relates to your work?
Our education is learned by my father and handed down. its an art that must be a hands on process, at 57, I'm still learning.
How did you get started doing this type of work?
Since upholstery work is a kearned trade their was only one way to learn it and that was from generation to generation. My Grandfather taught my Mother and my Mother taught me. We are a family with over 79 years upholstery and sewing experience.
What types of customers have you worked with?
Our customers are many. We have worked with decorators and homeowners from Hilton Head to Mt. P. Designing your ideas and making them reality, at a reasonable price,is out goal.
Describe a recent project you are fond of. How long did it take?
We recently worked as the Upholstery specialist for Tin Lizzy, LLC, which is an antique hot rod, buying and selling giant. our work will be displayed in auto shows such as Mcquires.
What advice would you give a customer looking to hire a provider in your area of work?
Ask for references. That's the only piece of advice I can give.
What questions should customers think through before talking to professionals about their project?
The company was started by my grandfather, who was in the Airforce. He would bring home aircraft seats for us to repair. We graduated to tractor and golf cart seats , jeep seats, and finally my garndpa bought a 65 Ford galaxy 500 and we started a restoration project.