FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We pride ourselves on being the fairest company around on pricing. We wave any service fees if a project is completed by our team and give multiple types of discounts on repairs and replacements.
- What is your typical process for working with a new customer?
We onboard our customers into our field service platform with only 4 quick questions. We then determine what time, and day works best for their schedule and confirm an appointment with a plumbing expert.
- What education and/or training do you have that relates to your work?
We carry master's licenses in North & South Carolina for all plumbing jobs. We also carry all necessary safety permits and ensure all of our jobs are inspected. We are certified to sanitize well water in North Carolina and work alongside many other contractors to suit our customer's needs.