

Hope City Cleaning
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Service
Overview
Hired 174 times
Background checked
12 employees
5 years in business
Payment methods
Cash, Check, Credit card, Paypal, Square cash app, Venmo, Zelle
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
All year
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Photos and Videos
22 photos
Specialties
Cleaning type
Standard cleaning,
Deep cleaning,
Move out cleaning
Pets
Pets in home
Extra services
Window cleaning (interior),
Fridge cleaning,
Oven cleaning,
Laundry
Reviews
127 reviews
Read reviews that mention:
- Jordan T.
House Cleaning
We Used hope city cleaning to clean our home after we moved out. We have two boys who loved the house very well and it needed a deep clean. They did an amazing job and we would highly recommend them to anyone.
Nov 11, 2020VerifiedWas this review helpful?
- Will H.
House Cleaning
Ebenezer and family did an amazing job! We needed a deep clean prior to showing our house and they delivered in record time. Will definitely be hiring them again.
Oct 11, 2020VerifiedWas this review helpful?
- Andrew C.
House Cleaning
I recently schedule a cleaning with another "maid service". I was moving into a house and needed a deep clean. The other "maid" service took a week to schedule, charged more, and did a lackluster job. (I still found multiple cobwebs around the house,etc). The service also didn't wear mask during COVID-19. They didn't even put there cleaning trash in the trash bins. I scheduled with Hope City. They got me in the same day. They both wore mask. They were clear on expectations. They both cleaned for about 4.5 hours straight. Touched every surface of the house. Deep cleaned the kitchen. Deep cleaned the bathroom. Cleaned blinds. They were super polite. They were also cheaper than the "maid" service. I would highly recommend them to anyone that ask me. I also plan on scheduling them again for a spring cleaning.
Sep 29, 2020VerifiedWas this review helpful?
- Emily S.
House Cleaning
They came on short notice and did a deep clean. They were on time and worked very hard. They did a great job and the house looks cleaner than it has in months!
Jun 18, 2020VerifiedWas this review helpful?
- Michelle G.
House Cleaning
I wanted to have my whole house cleaned on short notice and this team responded and did a really great job. They were professional. I would hire them again.
Jun 16, 2020VerifiedWas this review helpful?
Credentials
Ebenezer Akusaki
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is among the lowest while providing excellent service. We don’t finish until the customer is satisfied. Our pricing includes taxes with no hidden fees. We provide free estimates to our customers
- What is your typical process for working with a new customer?First is to review all project details to confirm final price including discounts. We try to understand what the customer needs versus the request details.
- What education and/or training do you have that relates to your work?Our cleaners understand the cleaning formula, well trained, certified and insured, background checked and verified. We have training videos for all types of cleaning for our employees.