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About
What's better than a clean Home/Office? A clean home or office that use zero chemical and is COVID safe. We don’t just clean but also sanitize, deodorize, disinfect, and humidify homes top to bottom so you have one less thing worry about. Currently, we are the ONLY premium cleaning service provider here on thumbtack. We are a fully registered, bonded and insured cleaning company with a hospital grade green cleaning technology. We also follow CDC guidelines and protocols of mask wearing and social distancing.
Cleaning with the goal of infection control to bring about effective cost savings to our customers. Our cleaners are well trained, compassionate, patient and above all, understand the cleaning formula. Call for your complete facility care including Janitorial, floor care, window cleaning etc both residential and commercial properties. Construction clean up etc
Overview
Hired 260 times
Background checked
12 employees
10 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2020
Services offered
Floor type
Hardwood
Laminate wood
Concrete
Tile
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Very good 4.6
180 reviews
5
84%
4
6%
3
3%
2
2%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sharman s.
Dec 4, 2025
•
Hired on Thumbtack
These guys are awesome. They arrived on time and got to work. The windows look great!!!! I would absolutely hire them again!
Details: Three-story building • Clean interior of windows • Windows without grids • Sliding glass doors • 36 - 40 windows
Window Cleaning
Marcus H.
Jun 20, 2019
•
Hired on Thumbtack
Great work tool the extra time to perfect detail . Our kitchen floor looks better that the day we open one year ago . They truly made our Image their Pride .
Great family Business.
Details: Restaurant • Just once • Less than 1,000 sq ft • No windows
Commercial Cleaning
Tyler L.
Jan 25, 2021
•
Hired on Thumbtack
Our place was a disaster zone before hope city cleaners came to deep clean it today, I’m extremely pleased with the work of the two individuals who came today and hope to have them back soon help us keep the house in this pristine state of cleanliness. We have two Pembroke Corgis , the shedding is out of control , I did see a single hair on the ground after these guys left, making their work all that much more impressive. Considering the size of our home and the amount of labor put into this job the price of 290 was extremely reasonable and well worth it for the four plus hours they worked on the place. I have only one gripe and it’s minor. They called at 8am to request they come to the home then instead of the 1pm time I booked this appointment. I have a pretty packed work schedule even if it’s all done from home as does my wife. When we schedule something it needs to stick to this schedule exactly because our days are planned out in advance. I declined the early start and specifically stated I wanted to keep the 1pm time I originally had chosen. Despite this they showed up an hour early at noon and threw the rest of my day at off track. I will book again however I hope a greater respect for my time will be shown in the future.
Details: 1 bedroom • 2 bathrooms • Deep cleaning • Oven cleaning • Window cleaning (interior) • Fridge cleaning • Pets in home • Every 2 weeks
House Cleaning
Jay V.
Jun 10, 2019
•
Hired on Thumbtack
I have a regular 3 bedroom house and they did an amazing job. Incredibly nice and easy to work with. My place had not been properly cleaned in 2 years and they came and did hardcore work cleaning it. The filth in my roommates bathroom was caked on top of other old dirt and they manage to get it all off an make the entire bathroom look near new. My entire house looks basically how it did when I first bought it, I could not be more impressed.
Details: 3 bedrooms • 2 bathrooms • Move out cleaning • Fridge cleaning • Window cleaning (interior) • No pets in home • Just once
House Cleaning
Taylor H.
Jul 30, 2019
•
Hired on Thumbtack
Charlotte and her crew did an amazing job! I am extremely pleased with our move-out cleaning. Thank you for taking so much stress off me!
Details: 2 bedrooms • 1 bathroom • Move out cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Pets in home • Just once
Hope City Cleaning's reply
Thanks for a great review, please call again
House Cleaning
Credentials
Background Check
Ebenezer Akusaki
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is among the lowest while providing excellent service. We don’t finish until the customer is satisfied. Our pricing includes taxes with no hidden fees. We provide free estimates to our customers
What is your typical process for working with a new customer?
First is to review all project details to confirm final price including discounts. We try to understand what the customer needs versus the request details.
What education and/or training do you have that relates to your work?
Our cleaners understand the cleaning formula, well trained, certified and insured, background checked and verified. We have training videos for all types of cleaning for our employees.
