FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing approach for common repairs is straightforward and transparent. We charge a $96 diagnostic fee, which covers a comprehensive evaluation of your entire system to identify any existing issues. Before proceeding with any repairs, we ensure complete transparency by providing you with a clear proposal and explanation.
- What is your typical process for working with a new customer?
I kindly request essential details, including your name, address, phone number, and email, in order to arrange the service visit.
- What education and/or training do you have that relates to your work?
We are a licensed contractor, which entails successfully passing a rigorous mechanical contractor's exam that assesses our technical expertise and commitment to safety. With over 15 years of extensive experience in both residential and commercial projects, we possess the skills to swiftly address and resolve virtually any issue that may arise.