Rouse IT Repair

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Desktop or laptop

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Introduction: We do computer repair and can also assist with setting up new computers, software installation, and setting up a network.

Overview

Hired 1 time

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Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Specialties

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Computer issue

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Credentials

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Stephen Rouse

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
On-site Pricing [$200.00 Price Cap] Fees: Mileage -- $0.10 per mile [Under 10 miles is free.] Onsite diagnostics fee -- - $25.00 [Assessed to all customers when repairs are done onsite. Includes up to 50 miles of travel] Services: *In most cases, only one or two services are needed for a full repair job to be completed. This keeps our average bill out to a very low $191. Virus and spyware removal -- - $50.00 [Rid your pc of all viruses and spyware category malware] Quick system Tune-up -- - $15.00 [‘Geek’ your pc up with our quick system tune-up] Software installation -- - $15.00 [Any (1) one piece of software installed] Software installation 3+ -- - $10.00 [If more than two software installations are requested, each title installation will be $10.00] Motherboard installation(in home/office) -- - $75.00 [Installation of a Motherboard] Motherboard installation -- - $50.00 [Installation of a Motherboard] Ram installation -- - $15.00 [Installation of laptop or desktop memory] Hardware installation -- - $20.00 [Installation of any (1) one piece of hardware excluding RAM or a Motherboard] Operating system repair -- - $60.00 [OS repair from a dysfunctional or non-bootable state] Operating system restore -- - $30.00 [Your pc will be beautifully restored to brand new ‘from the box’ condition] Full Data backup -- - $25.00 [Backup data] Data recovery -- - $20.00 [Recovery of any lost data or data from a bad/dysfunctional hard drive] Network configuration -- - $20.00 [Configuration of an already existing network in order to make it function properly again] Network setup or repair -- - $25+(price varies. Quote upon request) [Setup of a new LAN (network) or repair of a dysfunctional LAN.] Packages: Complete service package -- - $75.00 [Virus and Spyware removal, Virus and Spyware software protection installation, a quick system tune-up, and a firewall installed or enabled] New PC Setup package -- - $75.00 [Virus and Spyware software protection installation, firewall installed or enabled, install Office Suite, remove unneeded software(fluffware), configure settings, and connect to existing network.] $15 to connect each Peripheral $10 per peripheral if over 3 Quote for custom PC build available upon request. *Prices do not include parts and shipping. Parts and shipping will be assessed as needed. *If we do not solve your problem there will be no charge other than on site and mileage if applicable. Liability waiver required prior to service being provided.
What education and/or training do you have that relates to your work?
I attended ETSU and completed multiple computer courses. I have experience in repairing computer hardware and software and have built several computers.
How did you get started doing this type of work?
When I was in High School I always loved any classes involving technology. I took every computer class I could. I built my first computer shortly after High School. Since then my friends and family always come to me for help with their devices.