FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Repeat customers get 10% off. Referral program, 5% off every party booked with your referral name, up to 50% off max discount. Example, if you have booked a party before and you get 8 friends to also book parties mentioning your referral name. Your next party will be 50% off (10% off repeat customer + 8 people x 5% referral discount).
- What is your typical process for working with a new customer?
10 minute phone call to make sure we are a good fit.
- What education and/or training do you have that relates to your work?
Bachelors Degree in supply chain management, Masters in Education, 10+ years of customer service.