VanStory Investigations

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About

Who Are We? Tennessee Surveillance Only, VanStory Investigations LLC, License #TN 2291, is a licensed investigation company. We have been serving the needs of individuals throughout the state of Tennessee since 2006. Our solutions often involve sensitive personal matters that demand discretion and absolute confidentiality. You might be new to working with private investigators. Don't worry, you're not alone - over 80% of people who contact us have never used an investigator before. Deciding to hire a private investigator isn't easy. When you need one, it's essential to choose a licensed agency that offers discreet, compassionate, and capable services. Our team always operates in accordance with local, state, and federal laws. We pride ourselves on working ethically to deliver honest and top-quality investigative results. Regrettably, we must charge for the information we deliver. Complimentary reports would jeopardize our operational stability. No refunds are available. Thank you kindly, VanStory Investigations

Overview

Hired 183 times

Background checked

1 employee

20 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Credit card, PayPal, Stripe, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2022

2021

Services offered

Services needed

Background check

Interviewing people and providing notes

Surveillance

Locating a person

Case type

Adultery / Cheating

Finding hidden assets

Child custody

Missing person(s) / Reunion

Work location

I travel to my customers

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

69 reviews

5

91%

4

4%

3

2%

2

0%

1

3%

Read reviews that mention:

Kayla F.

Sep 8, 2025

•

Hired on Thumbtack

Ms. Lisa was so quick and fast collecting the appropriate documents I needed at the time! She was so sweet and gracious through the entire process and was such a joy to work with!! Will definitely use her again if needed!

Private Investigation

Marcus G.

Mar 10, 2024

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Hired on Thumbtack

Lisa was a great help in running a background check for me. I was able to provide very limited information, but she quickly found everything I needed to confirm an identity. The report provided way more information than I actually needed but it’s helpful when there’s so much fraud these days. And everything was so quick and seamless through thumbtack that even though I only made initial contact in the morning, my case was closed by early afternoon.

VanStory Investigations's reply

Thank you, Marcus, for the nice review. If we can assist you in the future, please contact us. Thank you kindly, Lisa.

Private Investigation

Theresa A.

Jun 14, 2021

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Hired on Thumbtack

I just had a conversation with Lisa regarding my situation (divorce/hidden assets). She was calm and patient with me as this is a very stressful situation for me. Her warmth and understanding alleviated some of my anxiety. Most importantly Lisa did not try to pressure me to take on a cost that could hurt my wallet. Advised me to speak with my lawyer first, as it would possibly be more cost effective (since I have already retained her). HOWEVER, I still signed up and made an account, should I need their assistance. I will let anyone looking for this service to about your Company. The response time was extremely prompt! Thank you Lisa!

Private Investigation

Kathy M.

Nov 15, 2021

•

Hired on Thumbtack

Had tried many times to find biological mother thru the years with NO results. They found her within hours of being hired.

Private Investigation

Stephanie K.

Nov 17, 2022

•

Hired on Thumbtack

Lisa was amazing got our results very quick and helped with suggestions on what the next steps could be. Will use her services again if we ever need it.

Private Investigation

Credentials

Background Check

Lisa Vanstory

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is subject to each job.
What is your typical process for working with a new customer?
Our interaction with new customers is very easy and quite simple. We first obtain basic information, perform an estimate, and then work on the job while keeping the customer up to date in every step of the way. With us, there is no guess work.
What education and/or training do you have that relates to your work?
16 years of practical experience, along with ongoing education and training.