I am reasonable and affordable than the much bigger companies.
I do all plumbing repairs, including drain cleaning
I also install water heaters.
My work is quality work.
I am a former Marine and retired from the federal government after 37 years.
Most of all, I am honest and trustworthy.
Overview
Current Top Pro
Hired 553 times
Background checked
2 employees
7 years in business
Business hours
Sun9:00 am - 3:00 pmMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, PayPal, and Venmo.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
Services offered
Shower or bathtub problem
Leaking faucet or shower head
Shower door repairs or replacements
Other
Shower or bathtub type
Showers
Bathtubs
Combination shower and bathtubs
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
286 reviews
5
96%
4
2%
3
0%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Terry J.
Jul 21, 2026
•
Hired on Thumbtack
Will was the perfect pro for the job we needed done. Made suggestions and I’m very happy with the results of his suggestions and work. Thank you for you quality work and we will use this service for future plumbing jobs around our home. Thanks!
Details: No, I do not need to replace a sink • As recommended by professional • 0 sinks • 1 faucet • House
Sink or Faucet Installation or Replacement
Art S.
Oct 24, 2025
•
Hired on Thumbtack
I recently had Mr. Will come over to install a new faucet for my bathroom sink, and I just wanted to share how great the experience was. He showed up right on time, which I really appreciated. He clearly knows his stuff -- he actually recommended I go with a good-quality Moen faucet, which I did, and I’m really happy with it. Everything fits and works perfectly.
There was a minor issue where the drain pipe piece didn't fit quite right, but he had the right part on hand and fixed it on the spot, no leaks at all. He was also kind enough to give me some tips on doing simpler things myself in the future if I want to, kind of like a little DIY advice.
Overall, he was professional, easy to talk to, and really made sure everything was done right. I'd definitely hire him again for any plumbing needs. Thanks, Mr. Will!
-Art
Details: No, I do not need to replace a sink • Single bowl • 1 sink • 1 faucet • House
Sink or Faucet Installation or Replacement
Doug S.
Aug 28, 2025
•
Hired on Thumbtack
Will did an amazing job for me today. He was very fast and responsive to my inquiry for a pro and was very punctual. He also communicated with me frequently. His knowledge, expertise, and work quality along with his overall professionalism is why he is so highly rated by his clients. I highly recommend Will with “The Drain Connection” and will be using him for other plumbing jobs as needed.
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Water heater • House
Plumbing Pipe Repair
Eboni A.
Jul 25, 2025
•
Hired on Thumbtack
William quickly responded to my request for a plumber and was very professional. He fixed my plumbing issue snd talked me through the whole process so I could know preventative measures of this issue. He was very helpful with explaining the issue and gave me tips to other issues that were going on. I will be using him as my permanent plumber from now on. If you have a plumbing issue call him FIRST!
Details: Other pipe installation needs • Other pipe installation • House
Plumbing Pipe Installation or Replacement
Melodie S.
Feb 3, 2026
•
Hired on Thumbtack
Took care of our problem with our yecky drains. He came and worked hard on our problem. Called the next day to check and see if we still were draining correctly. Thoroughly recommend calling him!
Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Sink • House
Plumbing Pipe Repair
Credentials
Background Check
William Clancy
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know my prices are very reasonable compared to the much bigger companies.
What is your typical process for working with a new customer?
Getting to know them, making sure that I give them the service they desire and deserve.
What education and/or training do you have that relates to your work?
The years of experience of clearing drains. keeping up with the new equipment and products that come out. Attending wet seminars that are close by. I also received my EPA certification for heating and air while attending HVAC school. /training
